Skip to main content

Problem: My LastPass Vault Appears Empty

Don't panic.

This article applies to: Secure Password Management

User Experience

A few users have reported finding their LastPass vault apparently empty after they log into LastPass through their browser, click the LastPass icon in the toolbar, select Open my Vault.

Fixing the Problem

The good news is, your vault is probably NOT empty, it just looks that way.

Reinstall the LastPass extension for your browser as described in our Install LastPass Browser Extensions article. Quit your browser, then restart your browser and log into LastPass again.

Was this page helpful?

Your feedback helps improve the site.