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You will not be able to enable FileVault on a computer that is managed by Cornell IT staff, because encryption will already be setup. If you are not sure whether your computer is managed, please contact your support provider.
To enable FileVault on a non-managed Mac computer,…
Adobe Acrobat Pro is a fully-featured PDF manager. With it, you can open, create, and edit documents in PDF format.
During Fall 2025, Cornell is retiring the Duo Phone Call and
Introduction
You can configure a scanner for any Perceptive Content client computer. Scanning profiles and capture profiles define the behavior of the scanner in connection with the Perceptive Content client. You must have the Perceptive Content client installed before you can configure the…
Run the Perceptive Content client.
On the Perceptive Content sunflower screen, click Connection Profiles, then Edit connection profiles.
Effective May 23, 2022, Microsoft has announced that the Outlook for Android mobile app will no longer be supported on Android version 7.1 or earlier. If you have Outlook for Android installed on your mobile device, make sure your device is running Android version 8 or higher. If not, upgrade…
The following goals have been defined for these key areas of Cornell's Identity and Access Management program.
To protect the privacy of Cornell community members, accessing the university directory requires a Cornell NetID or a Weill Cornell CWID login.
Available LicensesThe following license upgrades are available. Please submit your request form (link below) at least five days in advance.
If while trying to log in to your Cornell Box account, just after authenticating, you are told you have “Invalid login credentials,” this error can occur when:
you’ve changed or ended your affiliation with Cornell and are no longer entitled to use the Box service through Cornell, OR
your…
This error occurs when your NetID has not been associated with any valid user groups in ESR. Contact your College Registrar.
This error message occurs when your NetID has not been added to the necessary user group in ESR. You will need to contact the College Registrar of the student whose records you are trying to view.
There are two methods for accessing CUESR via PerceptiveWeb. Please be sure to use the one appropriate for you.
Only Human Ecology Advisors should use the PerceptiveWeb link.
Please see the Technical Requirements article for Cornell's ImageNow (Enterprise Content Management) system.
CUESR users will have one of four roles.
Advisor
Faculty viewer. Will be able to see the Student Records documents for his/her advisees. Advisors will access documents via a link in PeopleSoft Advisor center, taking them to an advisor “view” through WebNow.
Ingestor
Has the ability to…
How do I change a hostname?
To change a hostname, enter your changes in the DNS database. You must be listed in the database as a NetAdmin for your subnets or domains to enter changes. If necessary, a registered NetAdmin can add you to the authorization list or you can request to be added by…
Round-robin DNS is useful for load balancing between two or more machines.
DNS will cycle from one IP address to the next each time the hostname is called for. There is a provision for entering secondary IP addresses on the host page.
DNS Overview
DNS, which stands for Domain Name System, provides translation of a networked machine's (host's) name to a machine-readable IP address so that packets are routed over the network correctly. Conversely, for security reasons, a server on the network may use "reverse lookup" in order to…
Please wait to contact the IT Service Desk during normal business hours (Monday-Friday, 8am-6pm) for any issues that are not emergencies.
Verify that CU VPN service is running at Status of CIT Services.