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“Our onboarding process relied heavily on manual coordination between recruiters and me,” said Candyse James, HR Talent Sourcing, Onboarding, and Engagement Lead in Student and Campus Life. “I was tracking new hires in Trello and manually sending a series of emails based on where they were in the…
The workday ends and office lights dim, but Cornell’s systems continue sending data where it needs to go. Files move between university and vendor systems, internal data flows behind the scenes, and time-sensitive processes—such as financial transactions and system jobs—often wrap up in the wee…
OverviewSurveys Lite (Microsoft Forms) is a lightweight information and response collection tool that saves data in Excel Online. Forms is available for use by current Cornell faculty, students, and staff. It’s worth considering for your information gathering needs if you:
About Pathlock Cloud
Pathlock Cloud is a new, streamlined solution to support PeopleSoft Campus Solutions User Access Management. It replaces the previous Cynergy student user and data access request process.
About the Resource RegistryAs common as possible...Cornell has over two thousand web applications in use across the Ithaca campus. The Cornell IT Resource Registry will inventory ownership, purpose, mission criticality, data sensitivity, location, and security controls for these applications. This…
Managed File Transfer Automation (MFTA) employs JSCAPE to provide secure and automated data file transfers that support many of Cornell’s business processes. It is generally used for scheduled machine-to-machine file transfers but not limited to that setup. Accounts are managed and…
Process Automation provides planning and design assistance to establish workflows that are executed in Tidal Automation, a solution owned by Redwood. Tidal has been used for over 15 years to support critical business processes for PeopleSoft, Kuali Financial System, and Longview, to name a few.…
Reporting and business intelligence (BI) solutions provide ways to analyze an organization's raw data, including analysis and data modeling; querying; and the implementation of reports and dashboards. The Enterprise Data Services team provides integrated solutions that are…
A data warehouse is a centralized repository that consolidates data from multiple sources into a single, structured format for data analytics and reporting. Data warehouses store large amounts of historical data, allowing users quick access for data-informed decision-making. We can work with you to…
The IT Hardware Asset Management Service became generally available on July 21, 2026. An announcement was sent to IT Directors and Leadership, as well as Desktop Services Managers. It was also posted to the Cornell TSPs Team.To submit an onboarding request, please complete and submit the following…
OverviewIn January 2025, in line with the IT Functional Review objectives for the Hardware Asset and Lifecycle Management Task Force, a series
About the Functional Review ProjectDuring the summer of 2022 a collaboration began among IT professionals to answer a question posed by senior leadership: What does end user support of technology at Cornell University look like?
Implementation TimelineInitial implementation phases were focused on building the platform's email functionality, with additional communication layers enabled during later phases.Currently, implementation is focused on two areas:
PrinterLogic, now called VasionPrint, lets users connected to the Cornell network manage networked printers on a Windows or Mac computer. The utility requires an internet connection and a major web browser. Your IT staff will install PrinterLogic automatically on your managed computer.
As a custodian of institutional information, you are responsible for the Cornell data sent, stored, or shared on the information technology (IT) software, services, and devices -- whether personally owned or university-owned -- that you use. This responsibility includes choosing appropriate…
Jira is a software project management service offered mainly to CIT and a subset of Cornell staff. Jira provides bug tracking, issue tracking, and project management functions.
The Service Streamlining Initiative (SSI) was a 2016 IT@Cornell effort in support of Cornell's Administrative Streamlining Initiative. The goal was to reduce the duplication of information technology services that exists between CIT and units. Additional goals were to:
CU Electronic Student Records (CUESR) is an ImageNow-based document management application to manage Registrar-oriented documents associated with undergraduate, professional school, professional degree program, and continuing education students.
The primary use is to take in and organize documents…
We are committed to providing the Cornell community with the tools they need to continue working at home. Many of our software contracts already provide Home Use rights; see the articles for each software product for more information. We are working with other providers to increase availability.
The Enterprise Content Management service provides a process for managing the entire lifecycle of an organization's content, including forms, documents, spreadsheets, contracts, and images. The goal of the ECM solution is to reduce risk and improve productivity, efficiency, and customer experience…