Process Automation provides planning and design assistance to establish workflows that are executed in Tidal Automation, a solution owned by Redwood. Tidal has been used for over 15 years to support critical business processes for PeopleSoft, Kuali Financial System, and Longview, to name a few. Batch processing, SFTP file transfers, and Webservices are a few features used to support simple and complex workflow designs.
Working with the Process Automation Team
Our team provides:
- Planning, coordination, and design of workflows to ensure tasks are executed at the right time, in the correct order, and with necessary dependencies.
- Regular job scheduling, execution, and monitoring, including real-time notifications to alert at various stages of job execution or in the event of failures.
- Management of existing scheduled jobs, including holding, canceling, or rerunning jobs, including on-demand job requests.
Technical Support
General technical support is provided 7:30 am to 4:00 pm Eastern Time (U.S.), Monday through Friday.
Service Details:
Summary:
Process Automation provides workload automation designed to streamline and optimize business processes, whether they are running on-premises, in the cloud, or in hybrid environments.
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