Windows
Content (86)
This information is intended for technical support providers. End users should contact their technical support for assistance.You will need to be on a campus network or VPN to use BitLocker recovery with the self service link.If BitLocker encounters problems unlocking the drive during the…
The procedure described on this page is only for Windows computers that are NOT managed through CIT's Managed Desktop service. If you are unsure if your computer is managed, we urge you to check with your local technical support provider.
This information is intended for technical support providers. End users should contact their technical support for assistance.All managed computers in Configuration Manager now have their BitLocker managed and configured by ConfigMan itself. Configuration Manager will automatically install the MBAM…
Cornell students, faculty, staff, and visitors from other eduroam-participating institutions, should use eduroam to securely connect to the internet.
Welcome to the Cornell campus. To access the internet, you must register to use the Cornell-Visitor network. Follow the steps below.
Some of Our Most Recent WorkSee our comprehensive portfolio!
To use CU VPN with Cornell campus networks and services, you must use the Cisco AnyConnect VPN software. Built-in Windows and macOS software will not work.
Supported operating systems:
Windows 10
macOS, the current version and the two previous versions
iPhone and iPod Touch (…
To use Cornell's Virtual Private Network (VPN) with campus networks and services, you must use Cisco Secure Client VPN software. See the How to Install Cisco VPN Software page for instructions.
You must have administrative privileges to install the CU VPN software on your computer.
After you install the Secure Client, the software will be upgraded to newer versions automatically. Allow the client to upgrade when it requests permission.
Enter the following:
University-Owned Options
We recommend CrowdStrike for all Windows computers that are part of Certified Desktop.
From the Home ribbon, in the Move section, click Rules, then click Manage Rules & Alerts. A Rules and Alerts dialog box will open.
On the E-mail Rules tab, click New Rule.
Schedule (Invite) a ResourceThe default setting is that anyone using Exchange Calendar can schedule a resource. However, the owner can change this so that, when someone includes the resource as an invitee to a meeting, the owner (or someone delegated by the owner) approves or denies the request.…
Note: New Outlook is unable to work with EGAs. If that functionality is needed, you will need to use Legacy Outlook on Windows.This procedure assumes you are already using Outlook to access your NetID email account.
By default, everyone can see the free/busy status of a Resource Account while proposing a meeting, but cannot open the resource’s calendar.
This procedure explains how the owner of a Resource Account can grant additional access rights (viewing and/or editing) to a Resource Account.
Before you can…
How Can I Request a Code-Signing Certificate?Send your request to the IT Service Desk. Specify the contact email address you would like to appear in your certificate.The IT Service Desk will initiate a code signing certificate invitation.
(For information about what phishing is, see How to Guard Against Internet Fraud.)
Considerations:
Recipient Rights
With Recipient rights, a copy of messages sent to the account are delivered to your Exchange account.
Initial Setup
The first time you launch Outlook for Windows, it will probably take you straight into the Auto Account Setup wizard, which looks like this:
If you see this screen, skip the text in the “If the wizard does not start” box immediately below and proceed directly to the instructions…
You will need an account with administrative rights on your computer.
Open the message.
Click the small, downward-facing arrow next to the Reply arrow icon near the top right of the message window, just under the Subject of the message.
Select Show original. A separate window will open, showing a few summary rows at the top, then the complete…