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Get Support

Get Support

Get help with Cornell's IT services

The IT Service Desk can answer your questions about Cornell's IT services, help you troubleshoot, report issues that you're seeing, and more.

Think a service might be broken? Check the IT Alerts page.

Have a question? Here are some common issues with solutions to help you. Click to visit Top Ten Hot IT Topics.

Ways to Contact

See the list on the right side. On a tablet or smartphone? Scroll down. 

Hours

Phone Support
8am-6pm (Eastern Time)
Monday-Friday

Chat Support

CIT is working on a new upgraded chat experience. For the quickest response in the meantime, please use our web support form (Cornell NetID required) or call. Thank you!

Online Support

After hours support

Network Monitoring
Network Status Monitoring 6am-6pm (Eastern Time), Monday-Friday

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