Get Support
Get help with Cornell's IT services
The IT Service Desk can answer your questions about Cornell's IT services, help you troubleshoot, report issues that you're seeing, and more.
Think a service might be broken? Check the IT Alerts page.
Ways to Contact
See the list on the right side. On a tablet or smartphone? Scroll down.
Hours
Phone Support
8am-6pm (Eastern Time)
Monday-Friday
Chat Support
CIT is working on a new upgraded chat experience. For the quickest response in the meantime, please use our web support form (Cornell NetID required) or call. Thank you!
Online Support
Network Monitoring
Network Status Monitoring 6am-6pm (Eastern Time), Monday-Friday
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