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You are tricked into giving away your NetID password
These days we are overwhelmed by fraudulent email messages and websites that try to steal personal information. These are often referred to as “phishes.” A common trick is to suggest that one of your accounts will be shut down unless you reply…
About Changing Your NetID Password
When changing your NetID password, keep in mind:
Report incidents immediately.
Send an email to itsecurity@cornell.edu.
If you require urgent assistance, please contact the IT Service Desk.
If you haven't already reported the incident, do so now. Work with technical support to contain the system (as outlined below) while you gather and provide incident details to the IT Security Office.
Do not
Scan the system with antivi
Many public computers have software installed to automatically clear browser cookies, cache, and history. Look for the Deep Freeze icon (polar bear) in the System Tray or Task Bar.
When sensitive data isn't managed appropriately, it poses many risks to Cornell. By law, possible loss to certain types of data requires Cornell to report to government agencies and notify potentially affected individuals.
Responding to data losses (even possible losses) can easily consume…
Cornell University will provide a University-paid subscription to Adobe Acrobat Pro for any University employee who requires it to perform their University job duties. CIT pays Adobe an annual fee on a per-user basis for this access. At this time, this fee is not passed back to the individual or…
What are the differences between Box Edit, Box Sync, and Box Drive?
Box Edit is an add-on feature that allows you to open and edit files stored in Box. Designed for all file types, browsers, and platforms, Box Edit uses the default application installed on your computer to open and edit files:…
Occasionally, when you try to sign in to the LastPass browser extension, the process will not complete, usually failing before you are asked to provide your two-factor authentication. You are left at a mostly blank (white) LastPass browser page and the LastPass icon in the browser toolbar…
With the rising value of cryptocurrency (Bitcoin, Ethereum, Monero, etc.) and its broad coverage in the media, there has been a rise in Cornell-owned computers being tapped, usually through phishing attacks, to process cryptocurrency.
What happens is that malicious software--malware--is introduced…
If someone forwards to you a link for a Zoom meeting, it is possible you will see this error message when you try to use the link:
This will only happen when
Sometimes we get reports that email sent from @cornell.edu addresses to external addresses (or forwarded from a Cornell address to an external address) is being rejected or having delivery refused. At various times this has happened when sending to Spectrum/Time Warner, to AOL, and to other service…
The information here applies to both the native, manual Shared Folder feature and the CornellAD-enhanced, synchronized Shared Folder feature.
The information here applies to both the native, manual Shared Folder feature and the CornellAD-enhanced, synchronized Shared Folder feature.
Remote Support can be used to allow support personnel to view a user's mobile device. Only the user can control the device, but the support person can see what happens.
Vendor Documentation: Screen Sharing on iOS Devices
The user must change some device settings, then allow a Remote Support…
Graduates and professional students are given email accounts in both Microsoft Office 365 (the primary system for faculty and staff) and Google Workspace (the primary system for undergraduates).
If you have never used Google Workspace before, you should Change Your NetID Password to ensure that…
Google Workspace accounts (previously known as G Suite) for undergraduates are set to route all messages directly to the Google account address.
If you have never used Google Workspace for email before, you should Change Your NetID Password to ensure that your password is in sync for all Cornell…
Email for Microsoft Office 365 accounts is routed directly to Microsoft's servers without passing through Cornell's email system.
A few users have reported finding their LastPass vault apparently empty after they log into LastPass through their browser, click the LastPass icon in the toolbar, select Open my Vault.
The good news is, your vault is probably NOT empty, it just looks that way.
Your Cornell LastPass Enterprise account includes a feature called Shared Folders, which you can use to share authentication information with other people at Cornell. For example, if everyone in your department shares access to an external site through a single password, one person can maintain the…