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What are the differences between Box Edit, Box Sync, and Box Drive?
Box Edit is an add-on feature that allows you to open and edit files stored in Box. Designed for all file types, browsers, and platforms, Box Edit uses the default application installed on your computer to open and edit files:…
Occasionally, when you try to sign in to the LastPass browser extension, the process will not complete, usually failing before you are asked to provide your two-factor authentication. You are left at a mostly blank (white) LastPass browser page and the LastPass icon in the browser toolbar…
With the rising value of cryptocurrency (Bitcoin, Ethereum, Monero, etc.) and its broad coverage in the media, there has been a rise in Cornell-owned computers being tapped, usually through phishing attacks, to process cryptocurrency.
What happens is that malicious software--malware--is introduced…
If someone forwards to you a link for a Zoom meeting, it is possible you will see this error message when you try to use the link:
Sometimes we get reports that email sent from @cornell.edu addresses to external addresses (or forwarded from a Cornell address to an external address) is being rejected or having delivery refused. At various times this has happened when sending to Spectrum/Time Warner, to AOL, and to other service…
The information here applies to both the native, manual Shared Folder feature and the CornellAD-enhanced, synchronized Shared Folder feature.
The information here applies to both the native, manual Shared Folder feature and the CornellAD-enhanced, synchronized Shared Folder feature.
Remote Support can be used to allow support personnel to view a user's mobile device. Only the user can control the device, but the support person can see what happens.
Vendor Documentation: Screen Sharing on iOS Devices
The user must change some device settings, then allow a Remote Support…
Graduates and professional students are given email accounts in both Microsoft Office 365 (the primary system for faculty and staff) and Google Workspace (the primary system for undergraduates).
If you have never used Google Workspace before, you should Change Your NetID Password to ensure that…
Google Workspace accounts (previously known as G Suite) for undergraduates are set to route all messages directly to the Google account address.
If you have never used Google Workspace for email before, you should Change Your NetID Password to ensure that your password is in sync for all Cornell…
Email for Microsoft Office 365 accounts is routed directly to Microsoft's servers without passing through Cornell's email system.
A few users have reported finding their LastPass vault apparently empty after they log into LastPass through their browser, click the LastPass icon in the toolbar, select Open my Vault.
The good news is, your vault is probably NOT empty, it just looks that way.
Your Cornell LastPass Enterprise account includes a feature called Shared Folders, which you can use to share authentication information with other people at Cornell. For example, if everyone in your department shares access to an external site through a single password, one person can maintain the…
There are two ways to approach this, depending on what LastPass has already done: Multiple cornell.edu entries or no entry yet for a particular site.
Multiple cornell.edu Entries
Open your LastPass vault to see what LastPass has already saved. You may see multiple entries for "cornell.edu."
This link will take you to the LastPass Browser Install page. The big red Quick Install button at the top of the page will install the extension for your current browser. Please click it. We recommend that you do NOT select the Universal Installer option.
In general, users have found that Chrome, Firefox, and Safari work better with LastPass than Internet Explorer and Edge.
While some users have reported no problems, others have had trouble installing the browser extension and using LastPass successfully.
We recommend Chrome, Firefox, or Safari.…
Own your online presence and update privacy settings on your connected devices, social media, and online services. Your personal information is like currency. Value it. Protect it.
Take this opportunity for a digital security checkup and boost good cyber hygiene habits:
You will not be able to activate your LastPass account unless you have two-step login enabled for your NetID. Some LastPass users are receiving two Duo (Cornell Two-Step Login) push notifications when they try to sign into LastPass.
Some LastPass users are receiving two Duo (Cornell Two-Step Login) push notifications when they try to sign into LastPass. LastPass is aware of this issue and working on a solution to the problem.
If you choose to use Cornell's Enterprise LastPass service, we require that your…
Many people already have free, personal LastPass accounts associated with an external email address.
During the process of activating your Cornell Enterprise LastPass account, you will be given the opportunity to "link" your personal account to the Cornell account. (You can also link the accounts…