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Occasionally, when you try to sign in to the LastPass browser extension, the process will not complete, usually failing before you are asked to provide your two-factor authentication. You are left at a mostly blank (white) LastPass browser page and the LastPass icon in the browser toolbar…
With the rising value of cryptocurrency (Bitcoin, Ethereum, Monero, etc.) and its broad coverage in the media, there has been a rise in Cornell-owned computers being tapped, usually through phishing attacks, to process cryptocurrency.What happens is that malicious software--malware--is introduced…
If someone forwards to you a link for a Zoom meeting, it’s possible you will see this error message when you try to use the link:
Sometimes we get reports that an email sent from @cornell.edu addresses to external addresses (or forwarded from a Cornell address to an external address) is being rejected or having delivery refused. At various times, this has happened when sending to Spectrum/Time Warner, to AOL, and to other…
The information here applies to both the native, manual Shared Folder feature and the CornellAD-enhanced, synchronized Shared Folder feature.
The information here applies to both the native, manual Shared Folder feature and the CornellAD-enhanced, synchronized Shared Folder feature.
Remote Support can be used to allow support personnel to view a user's mobile device. Only the user can control the device, but the support person can see what happens.Vendor Documentation: Screen Sharing on iOS DevicesOn iOS devices, the user must change some device settings, then allow a…
Graduate and professional students are given email accounts in both Microsoft 365 (the primary system for faculty and staff) and Google Workspace (the primary system for undergraduates).See our Email Apps article for assistance setting up your Microsoft 365 account.
Google Workspace accounts (previously known as G Suite) for undergraduates are set to route all messages directly to the Google account address.
If you have never used Google Workspace for email before, you should Change Your NetID Password to ensure that your password is in sync for all Cornell…
Email for Microsoft 365 accounts is routed directly to Microsoft’s servers without passing through Cornell’s email system.
A few users have reported finding their LastPass vault apparently empty after they log into LastPass through their browser, click the LastPass icon in the toolbar, select Open my Vault.
The good news is, your vault is probably NOT empty, it just looks that way.
Your Cornell LastPass Enterprise account includes a feature called Shared Folders, which you can use to share authentication information with other people at Cornell. For example, if everyone in your department shares access to an external site through a single password, one person can maintain the…
There are two ways to approach this, depending on what LastPass has already done: Multiple cornell.edu entries or no entry yet for a particular site.
Multiple cornell.edu Entries
Open your LastPass vault to see what LastPass has already saved. You may see multiple entries for "cornell.edu."
This link will take you to the LastPass Browser Install page. The big red Quick Install button at the top of the page will install the extension for your current browser. Please click it. We recommend that you do NOT select the Universal Installer option.
In general, users have found that Chrome, Firefox, and Safari work better with LastPass than Internet Explorer and Edge.While some users have reported no problems, others have had trouble installing the browser extension and using LastPass successfully.We recommend Chrome, Firefox, or Safari.For…
You will not be able to activate your LastPass account unless you have two-step login enabled for your NetID. Some LastPass users are receiving two Duo (Cornell Two-Step Login) push notifications when they try to sign into LastPass.
If you choose to use Cornell's Enterprise LastPass service, we require that your account be secured with Duo, Cornell's two-step login service.Faculty and staff also use Duo for access to other Cornell services, like Workday. (Some units require Duo for other services as well.)
Many people already have free, personal LastPass accounts associated with an external email address.
During the process of activating your Cornell Enterprise LastPass account, you will be given the opportunity to "link" your personal account to the Cornell account. (You can also link the accounts…
The Cornell Enterprise LastPass account created for you uses your NetID address, so you will sign in to LastPass using your NetID address, not your alias address. You will complete two-step login using the Duo account associated with your NetID account.But when it comes to the login…
You have the option of organizing the login information for various sites into LastPass Vaults (these appear as a series of nested folders) to make it easier to maintain. Users who save information about many sites will see a larger benefit from this organization. Specifying which…