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In the Workspaces Applications navigation bar, on the right, click the Profile icon, then select End session.Disconnected sessions (closing the web browser) and idle sessions (no keyboard / mouse activity) will stay active for 60 minutes and then be automatically logged off. If you fail…
If, when signing in to Apps on Demand/Amazon Workspaces Applications, you see a message that “No streaming resources are available for your session,” it most likely means that at the time you tried to sign in, all available AppStream sessions were currently in use by other users.
While using Apps on Demand, you'll see the Workspaces Applications Navigation Bar between your browser header and your applications.
If you are using Google’s browser, Chrome, you can copy and paste normally between applications running on your device and running in Apps on Demand/Workspaces Applications. You do not need the information on this page if you are using Chrome.If you are using some other browser, there are extra…
What is spam?Messages classified as unsafe (viruses and malware) are not delivered, period.Messages classified as spam are placed in your account’s Microsoft 365 Junk Email folder. For students, this means the spam never gets as far as your Microsoft 365 or Google Workspace Inbox.
The vendor’s documentation recommends that you not run Box Drive and Box Sync on the same machine. Both the vendor’s installer and the Cornell Managed Desktop installer will walk you through uninstalling Box Sync while installing Box Drive.
GeneralFor detailed technical requirements, see the Zoom System Requirements for PC, Mac, and Linux on the Zoom website. Their page includes lists of vendor-suggested cameras, microphones, speakers, and other peripherals.
If you signed up for a free or trial account directly with Zoom and you used your @cornell.edu address for that account, you may find it impossible to log in to Cornell’s Zoom service as documented here. On attempting to log in, you may see an error message instructing you to contact Cornell’s Zoom…
When an email user has set up forwarding from an Microsoft 365 account to an external address (typically set through Outlook on the web), Outlook on the web displays an alert every time the user accesses the account. The Alert icon in the toolbar (the bell) will show that there is at least one new…
The host of a Zoom meeting can turn on the closed captioning option and can assign this role to a participant. If you have been assigned this role, you will see a Closed Caption icon in the video controls at the bottom of your meeting window.
Closed captioning can be added to Zoom meetings and webinars though a manual or automated process. For details about live automated captioning and transcripts, visit Provide Live Transcripts for Zoom Meetings and Webinars. Read below for details about providing manual captions and transcripts…
We recommend against forwarding your Cornell email to an external address.But we recognize that some people really want to. Here's how to set up your Google Workspace (formerly G Suite) account to forward all your email to another, non-Cornell address.
When logging in to your Cornell G Suite account, you will use CUWebLogin (not Google Sign-In) with your NetID@cornell.edu address and password.
These instructions are for computers using Certified Desktop.
To Forward From Microsoft 365 To Cornell Google WorkspaceLog in to Outlook on the web.In the red, Cornell-themed toolbar, click the Settings (gear) icon.In the right column, click Mail (it may already be selected).In the center column, click Forwarding.Click Enable Forwarding.Under Forward my email…
On Tuesday, April 28, CIT will implement an updated, more secure version of Duo multi-factor authentication (MFA) for Microsoft applications on desktop and the web.
Having a Cornell NetID does not, in and of itself, give you access to information or services. It simply serves as an identifier that can be used to authorize your access to services you are entitled to use.
The funding model for Voice & Data has recently changed. Beginning in FY22, basic service for both Voice & Data are considered common utilities and are therefore covered by the Cost Allocation Model (CAM).
In February 2026, Cornell began full enforcement of DMARC ("Domain-based Message Authentication, Reporting, and Conformance") email security policies. This is intended to prevent email fraud from spoofing, phishing, and other forms of email-based crime.Going forward, all email messages from “@…
The new IT@Cornell website improves IT support staff's access to knowledge, is more accessible, and provides the benefits of updated web framework technology.
IT@Cornell averages more than 350 thousand visits per month on average and contains more than three thousand knowledge, news, and…