When entering into a contract with a vendor for digital products or services, the products or end product of the service must comply with Cornell's Policy 5.12, Web Accessibility Standards. The following language can serve as a template:

Web Accessibility. In accordance with the Americans with Disabilities Act of 1990 and Section 504 of the Rehabilitation Act of 1973, all web pages, web functionality, websites and web applications developed or provided under this Agreement will attempt to conform to the W3C Web Content Accessibility 2.2 Level A and AA Guidelines. Vendors hosting websites or providing web design services or web-based products, if required, can provide written evidence that their product or service addresses each of the WCAG 2.2, Level A and AA success criteria. For any area of non-conformance, the vendor should describe any planned remediation road maps, including timelines and steps that will be taken to achieve full conformance, as well as interim workarounds to enable access by individuals with disabilities. Vendors may be required to demonstrate how to use the product with assistive technology, and may be required to undergo third-party accessibility testing.  Vendors must provide contact information to facilitate more detailed inquiries.

Vendors may try to redline parts of this clause. Please ensure that they accept the named standard as a goal. They must also provide a concrete method for notifying them of accessibility bugs and a timeline for responding to and fixing the bugs. If you have questions about a vendor's proposed changes, please contact the Web Accessibility team.