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Special Interest Groups, commonly referred to as SIGs, are formal IT@Cornell communities sharing an interest in or experience with specific technical areas. They are cross-departmental, cross-discipline, and not just for staff.
Through engagement with current and emerging IT leaders across campus, ITConnects fosters leadership development by offering events and opportunities focused on community, education, and collaboration. ITConnects is sponsored by the Office of the CIO and Vice President for Information Technologies…
An e-list is a way to communicate with a number of people through a single email address. Whenever someone sends a message to an e-list address, that message goes out to everyone subscribed to the list. Participation in e-lists hosted by CIT is free; there are no subscription fees for list…
In addition to the email and calendar services available to Cornell, Office 365 includes additional productivity and collaboration services.These include:FormsEasily create surveys, quizzes and polls.
The Qualtrics mailer uses a default "from" address of invitation@surveys.mail.cornell.edu and the "reply-to" address of the individual's account. If you want to use custom from and reply-to addresses, we recommend setting up an Exchange Group Account (EGA) mailbox. A corresponding address that's…
Endpoint Management Tools helps IT staff automate the deployment and ongoing maintenance of software for desktops and laptops in compliance with university policy. Units adopting this service can expect to increase the technician-to-workstation ratio over that achievable with local point solutions…
A Cornell NetID is a unique electronic identifier that, when combined with a password, permits secure access to non-public Cornell resources and information. Types of NetIDs include roles such as student, faculty, staff, and alumni.NetIDs are unique and permanent. The same NetID is never reassigned…
The information in this article is intended for technical staff who create, maintain, and support applications that require authentication. Most Cornell faculty, students, and staff do not need this information.Shibboleth Identity Provider (IdP) is an open-source implementation of web single sign-…
Digital voice service offers a multi-line phone system, with a wide range of basic and advanced features and options that come either standard or available upon request. This service is particularly suited to environments with complex telephone needs, or a high volume of telephone traffic such as…
Current IT Statements of Need (access restricted) Current IT Project Charters (access restricted) Submit an IT Statement of Need Submit an IT Project Charter The experienced project management professionals in the Project Management Office (PMO) serve as the front door for IT…
IT@Cornell comprises two university-structured groups, encompassing almost all of the approximately 700 campus IT employees. The central IT organization, Cornell Information Technologies (CIT), focuses on providing central services, infrastructure, and enterprise services. The IT Service Group (…
CornellAD is Cornell’s implementation of Microsoft Active Directory (AD), a directory service using Lightweight Directory Access Protocol (LDAP). It provides:
Long distance calls from your Cornell phone are calls placed outside of the local Ithaca calling area. Students should see information about Student Voice Service. Long distance calling is classified in three categories; Local, Domestic, and International. Local long distance is calling a number…
We are committed to providing the Cornell community with the tools they need to continue working at home. Many of our software contracts already provide Home Use rights; see the articles for each software product for more information. We are working with other providers to increase availability.
BeyondTrust Remote Support (formerly known as Bomgar) is Cornell's remote assistance tool. Remote assistance allows a Cornell technical support provider (TSP) to access an end-user's computer in order to resolve a problem without having to talk the user through often elaborate or…
The Enterprise Content Management service provides a process for managing the entire lifecycle of an organization's content, including forms, documents, spreadsheets, contracts, and images. The goal of the ECM solution is to reduce risk and improve productivity, efficiency, and customer experience…
The Cornell University Blogs service provides an online publishing platform using CampusPress. CampusPress has WordPress's ease of use and most popular features, while keeping the service economical by focusing on providing only those features of greatest use to its entire community. Security and…
Avaya Call Management System (CMS) software gathers statistics about telephone usage, such as how many calls have been taken, how many staff are logged in to take calls, etc.
An authorization code allows you to dial domestic or international long distance calls on any restricted campus phone and your department will pay the toll charge. An authorization code is a seven digit number that is assigned to you and allows you to place long distance calls from a…
Outlook for Windows is an email and calendar application that is used by Cornell faculty, staff, and graduate and professional students. It is one of the applications in Microsoft Office. Outlook for Windows is free for faculty, staff, and students; see the download link in the right column.

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