Go to Manage Your Two-Step Login and sign in with your NetID and password.

• If you see a list of devices:
  1. Make sure that at least one enrolled device is current and available for use with Two-Step Login.
  2. Remove any old or unrecognized devices.  
• If you see a Welcome screen, select Start Enrolling Devices Now.
  • If you see an Enroll Devices screen with a Start Setup button, you are ready to start enrolling your devices. Enroll a device now, or as soon as possible, to protect your account from hackers.
  • If you see an error message stating "Your two factor account is disabled. Contact an administrator for assistance," it means that access to your account has been blocked as a security measure. You need to:
    1. Contact the IT Service Desk and ask to have your account released. You will not be able to log in using Two-Step Login until you do this.

       To verify your identity to the IT Service Desk, make sure you have one of the following:

       • Your ID 
       • Access to a computer that can support a Zoom session
       • Access to the phone you have listed in the Cornell Directory  
    2. Immediately enroll a device in Two-Step Login.
        
       Once your account has been released, you must enroll a device in Two-Step Login as soon as possible to protect your account.