Handle Scan Results: Windows
Deciding which files you should ignore, remove, or keep after scanning for confidential data with Spirion. The information in this article is intended for end-users and the technical staff who support them.
This article applies to: Spirion (formerly Identity Finder)
After the scan is finished, you'll need to look at each possible match and decide how to handle it.
|Is it Confidential Data?||Action||Details||Step-by-Step|
|No||Ignore||The match was a false positive. Files you ignore with the Ignore tool are skipped in future scans (as long as the file remains unchanged).||Ignore Files|
You are sure you no longer need the file. Use the Shred tool to securely delete files.
Warning! Using Spirion to shred email will shred or corrupt your entire mailbox. If confidential data is identified in an email message, to permanently delete the mail message without damaging your mailbox, open your email application, delete the message, then empty the trash and compact your folders. If you are unsure of how to permanently delete select emails, contact your local technical support for guidelines on your specific email application.
|Keep||If you need to keep the file but don't need the confidential elements, scrub/redact the confidential data in the file. The Scrub tool creates a new file with the confidential data masked. The original file is shredded.||Scrub Files (Redact)|
|If the file contains confidential data that you may need to continue storing on your computer, determine, based on local practices, what to do with it. (You may need to store it in a particular location or encrypt it.) Ask your local technical support provider for assistance.||N/A|