Attach an Approved Address to an Existing Group Mailbox
This article applies to: Qualtrics (Survey Tool)
If you already have an Exchange Group Account (EGA) that you use as your "From" or "Reply-To" address for the Qualtrics Mailer, we can help you quickly set up an address in Qualtrics that will work after September 1, 2019.
Let us know the EGA address you're currently using, and we will set up an equivalent that will deliver responses to your current EGA.
For example, if your EGA is:
The address we'll set up for you to use as your Qualtrics "From" and "Reply-To" addresses will be:
All responses will still be delivered to email@example.com.
Contact firstname.lastname@example.org and let us know the EGA you are currently using with Qualtrics, and we'll set up a new address for your use in the Qualtrics Mailer.
This change will improve invitation deliverability and improve the security of the university's email system. See more information about the change to Qualtrics "From" and "Reply-To" addresses.