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IT@Cornell

CIT Orientation

This page is a guide for CIT administrative staff to introduce new employees to CIT resources, policies, staff development, and more.

This article applies to: CIT Intranet

On This Page

CGIO and CIO

The Office of the Vice President and Chief Global Information Officer provides leadership for the continued development of a contemporary, flexible, responsive IT environment throughout the university. The CIO is responsible for developing, implementing, and supporting policies, practices, and technology investment strategies in support of the university’s academic mission. The office leads Cornell Information Technologies (CIT) and has dual responsibility with the appropriate deans or VPs for the Information Technology Service Groups (ITSGs) across campus.

The CIO reports to the Vice President and Chief Global Information Officer Curtis Cole.  Curt started in this inaugural role, a cabinet-level position reporting directly to President Martha Pollack, on January 1, 2023.

Cornell Information Technologies Senior Leadership Team

Dr. Curtis Cole, Vice President and Chief Global Information Officer – (Maggie Blackwell, Executive Assistant)

Ben Maddox, Chief Information Officer for Cornell Ithaca and Cornell Tech – (Kelly Strickland, Executive Assistant)

Dave Vernon, CIO, Chief Technology Officer – (Kelly Strickland, Executive Assistant)

Stephen Burke, Director, Enterprise Services – (Tammy Babcock, Administrative Support)

Sarah Christen, Director, Infrastructure – (Gina Banfield, Administrative Support)

Bobby Edamala, Chief Information Security Officer, IT Security Office – (Gina Banfield, Administrative Support)

Beth Goelzer, Director, Customer Experience – (Tammy Babcock, Administrative Support)

Rebecca Joffrey, Director, Digital Innovation & Strategy and IT Project Management Office – (Tammy Babcock, Administrative Support)

John Mack Jr., Director of Information Technology Procurement Policy and Business Continuity Planning (Kelly Strickland, Administrative Support)

Kim Yeoh, Director, IT Administration – (Gina Banfield, Administrative Support)

CIT Staff Locations on Campus

  • 234 Day Hall: Office of the VP/CIO, Central 
  • Rhodes Hall, 7th Floor: Hoy Road between the Engineering Quad and Hoy Road Parking Garage
  • 120 Maple Ave: Adjacent to Transportation Services

Staff Supporting CIT and the CGIO's Office

Human Resources

Job Opportunities, Benefits, Pay, Perks, HR Policies, Wellbeing, Develop and Lead, and our Workplace Culture:

IT Service Desk and Central IT Service Group (CITSG) Support

The IT Service Desk can answer your questions about Cornell's IT services, help you troubleshoot, report issues that you're seeing, and more

Phone: 607-255-5500
Hours: 8am-6pm (Eastern Time) Monday-Friday
Website: /support
Email: itservicedesk@cornell.edu

A-Z Service Listing

Central IT Service Group (CITSG) Support
View the PDF “Welcome to Computing with CITSG”

News and Events

Faculty and Staff Information (CUInfo)

  • As a staff member, you will receive the weekly e-newsletter “Faculty & Staff News.”
  • The Campus Alerts tab provides the latest information on road closures, construction delays, changes to operating status, or other unusual events on campus.
  • The Resources tab provides a dashboard of university services for faculty and staff.

SPECIALCONDITIONS-L MailingList: This e-list is used to distribute timely information about university operating status changes, road closings, and other emergency information. To subscribe (from the email account where you wish to receive information), send an email to SpecialConditions-L-request@cornell.edu, and in the body of the message type the word “join” (without quotes).

Cornell Emergency Management

  • This website provides the Cornell community the operating status with important information before, during, and after campus emergencies. We encourage you to bookmark this site and explore it to better prepare before an emergency occurs.
  • Any Cornell community member can register their cell phone by visiting Cornell Emergency Management. Your phone number will not be published unless you chose to include it in the directory. You can also receive CornellALERT messages on your phone by installing the Rave Guardian app and activating it for the Cornell Ithaca campus.

Cornell Chronicle
Cornell's primary source of news since 1969 is part of University Relations. The site publishes daily news about research, outreach, events, and the Cornell community.

IT@Cornell Meetings and Events

Cornell Events Calendar

Mailing Lists

About E-Lists (Lyris)

CIT Mailing Lists
Note: If using an email alias, please contact the list administrator with alias email address. You will not be able to send to the list unless the alias email is added to the e-list that way. You will, however, receive messages from the email list to either NetID or alias email address.

E-Lists of Interest to Technical Support Providers

Transportation Services

Transportation and Delivery Services

Cornell University Police Department

cupolice.cornell.edu
G2 Barton Hall
911 - FOR EMERGENCIES ONLY! Please do not call for traffic, weather, or university operating status.
Business (non-emergency) line: 607-255-1111
Lost & Found Office: 607-255-7197

New Employee Orientation Overview

Meetings:

  • University Onboarding Center will schedule an appointment within the first three days of hire.
  • A welcome meeting will be scheduled for the new employee to meet the Administrative Support Team and review the CIT Orientation webpage the to do listed below.
  • A welcome meeting will be scheduled for the new employee with the VP/CIO and AVP/CTO, as well as a separate meeting with the director of their division.

To Do:

Business Travel: If you will be traveling to attend training, a conference, and/or meetings, please contact your administrative assistant. They will assist you with registrations, transportation, accommodations, and will review Concur and ​​University Travel Policy.

CIT's standard expectations for travel.

  1. If you plan to travel on behalf of Cornell please contact your Administrative Support as soon as possible. If you are traveling more than twice a year, you will need to apply for a Corporate Travel and Meal Card (your Administrative Support will help with this process).  If you are traveling less then twice a year, your Administrative Support will talk to you about your options.
  2. Going forward, you will need to get your supervisor’s approval before making any commitments or arrangements. This applies even if you have been invited to give a presentation, participate on a panel, create a poster, etc.
  3. Once your supervisor has approved, send your Administrative Support the approval via email.
  4. Then work with your Administrative Support to start planning/booking your trip.
  5. To have your travel reimbursement automatically direct deposited, you will need to register for direct deposit through the Automated Clearing House (ACH) system by completing and submitting the form found here.

CIT Staff Events: 

  • CIT Town Hall Meeting: The CIO will introduce all new staff, so attendance is encouraged. New staff will be requested to provide a current photo for the new staff introductions. Town Hall Meetings.
  • CIT Holiday Gathering (December) and Summer Picnic (August). 

CIT Tools and Tips:

Training:

Helpful Information:

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