SnagIt by TechSmith is a powerful screen-capture tool that can record images, video, and audio from your computer screen. It also includes tools to edit images, video, and audio, and can also record A/V directly from your webcam.For a full feature overview, please see the manufacturer's SnagIt…

Spectrum Protect is now known as Storage Protect The EZ-Backup Modernization Project is moving forward with a focus on customer support to help expedite the migration process. The existing EZ-Backup service, based on IBM's Storage Protect product, is being phased out and retired in December 2023.

A basic Microsoft Visio web application is included in Cornell University's Microsoft 365 license, available to students, staff, and faculty. Already using Microsoft Teams?

Microsoft Sway is available to students, staff, and faculty. With Microsoft Sway you can:

Power Automate is available to students, staff, and faculty. With Power Automate you can:

Microsoft Stream is available to students, staff, and faculty. With Microsoft Stream you can:

Microsoft Forms is available to students, staff, and faculty. With Microsoft Forms you can:

Do you like the integration between OneDrive and Office programs you use often, like Word, Excel, and PowerPoint, but would prefer not to have to individually share each new folder or file?  Do you enjoy Teams' automatic sharing with your group, and that files are organized by channel,…

This article provides information about using the Whiteboard feature in Zoom.

Microsoft Teams is designed for easy collaboration on Word, Excel, and PowerPoint documents. You can edit your document right inside Teams, in Word, Excel, or PowerPoint on the web. Or you can use the full version of the apps and changes will be automatically saved back to the original stored in…

OverviewCornell University's licensing for Adobe Creative Cloud and Adobe Acrobat Pro is provided under Named User licensing. This term means that licenses are assigned to specific individuals who may install and activate their licensed product on any computer.

Transfer OneDrive Data to Another Person or GroupThe simplest method to copy your OneDrive data to one or many others is to create a team in Teams. Add each person who needs access as a member of the team. Then move the files to the new team.

A project has begun to make the IT@Cornell website easier and better to use, more accessible, and provide the benefits of updated web framework technology. IT@Cornell averages more than 350 thousand visits per month and contains more than three thousand knowledge, news, and service…

This procedure will sign you out of your Microsoft account.In your browser, log in to Outlook on the web.In the red toolbar, at the right end, click your avatar (or initials), then click View account. 

About This IssueThis issue specifically affects the Calendar and Contacts Integration with Outlook 365. This integration, when enabled, allows a user’s Zoom desktop client to display meetings and contacts from their Outlook calendar. It should not be confused with the Zoom add-in for the…

For working with individuals who are all within a single Cornell instance of Teams, use a standard or private channel, depending on what you need to accomplish. 

Once disabled, any email sent to your Cornell email accounts will bounce, and you will not be able to access any mail currently in your mailbox. You will no longer be able to use your Cornell email address for password recovery.All of these services will be affected as a result of…

Beware of unexpected Duo (Two-Step Login) prompts. Ignore them unless you’re sure you requested them. If you are unexpectedly prompted to use Duo in a way you normally don’t, ignore it and contact the IT Security Office. For example, if you usually use your smartphone’s Duo app, but…

Faculty, staff, and students all receive a Microsoft 365 license. Depending on your exact affiliation with the university, you have either an A1 or A3 license. Only A3 licenses can download the desktop applications.

If your mobile device uses both the RingCentral app and the two-step authentication app (DUO), it may not be clear how to complete the login process. Follow these steps.