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Remove a Device from Two-Step Login

How to remove a device from you list of enrolled devices in Two-Step Login

This article applies to: Two-Step Login


You may remove a Two-Step Login device if you are no longer using the device or if the device is lost or stolen. If you are unable to remove a device, contact the IT Service Desk. You will need to visit the IT Service Desk with your ID or have access to a computer that can support a Zoom session.

You must have at least one device enrolled in Two-Step Login.

To Remove a Device

  1. Go to Manage Your Two-Step Login.
  2. Select Manage Devices (below the list of your currently enrolled devices) 
  3. You will be prompted to re-authenticate through CUWebLogin.  Enter your NetID and Password, and select Login
  4. Two-Step login will prompt you to confirm using a push, phone call, or passcode
  5. After you have logged in, the My Settings & Devices window will appear.
  6. Scroll to the entry and select Device Options
  7. Select the Trashcan icon
  8. Select Yes to confirm

For more information about removing your devices, see Duo Security's Managing Your Devices.

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