Edit TeamDynamix Tickets
This article applies to: TeamDynamix
This assumes you have already accessed the Ticket Console and the ticket of interest is visible in the console. [[ link to Access the Ticket Console ]]
- Open the ticket by clicking its ID number or the title. A new window will open displaying the selected ticket.
If, instead you want to make high-level changes, like reassigning the ticket, click the green dropdown list.
to edit individual data fields within the ticket.
- Click when finished.
- Click to return to the normal view of the ticket.