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Edit TeamDynamix Tickets

This article applies to: TeamDynamix


This assumes you have already accessed the Ticket Console and the ticket of interest is visible in the console. [[ link to Access the Ticket Console ]]

  1. Open the ticket by clicking its ID number or the title. A new window will open displaying the selected ticket.
  2. Click Edit to edit individual data fields within the ticket.
    If, instead you want to make high-level changes, like reassigning the ticket, click the green Actions dropdown list.
  3. Click Save when finished.
  4. Click To Detail to return to the normal view of the ticket.

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