Service KBAs | IT@Cornell

Search:

Search Filters Search This Site Search Cornell

IT@Cornell

Home

News & Events
Security
Policy
Services A-Z
About
Help
Quick Login

News & Events
Security
Policy
Services A-Z
About
Help
Quick Login

TeamDynamix Articles

Tickets

TeamDynamix AI Ticket Summaries

Add Work Notes to TeamDynamix Tickets

Email Customer from a TeamDynamix Ticket

Create Tickets from the TeamDynamix Console

Events

Jun

CIT Training: Custom Development Office Hour

The Custom Development Office Hour is a chance to bring your questions about websites, web development, and digital accessibility to the Custom Development experts. If you don’t have any questions, but just want to learn something new, we may also use the time to discuss general topics such as using Siteimprove, internet/website basics, SEO, and web accessibility testing processes.

Jun

Claude Code: AI-Powered Software Development Lifecycle Workshop

AWS Solutions Architects Mike Brugnoni and Bill Snyder will lead a full day, hands on workshop where participants learn to map Claude Code to every phase of the software development lifecycle. Whether you're deep into agentic coding or just getting started, this session will level you up. All Events experience levels welcome.

Jun

CIT Training: Experience Cornell Content Entry Training

This training is for Cornell faculty, staff, and student employees who will be adding content to the student-facing website, Experience Cornell.

Jun

AI Exploration Series: Your Bi-Weekly AI Office Hours

Due to popular demand, we're expanding to a full hour while keeping our bi-weekly schedule!

All Events

Latest News

AI Demo Day Showcases Human-centered AI Solutions
Focus on Change: Change Fatigue
Starting June 3, 2026, New Qualtrics Surveys Will Default to the New Survey Taking Experience

Support

Get Help
IT Training
Phishing (Fake) Emails
Verified Cornell Communications

Log In

CIT Staff Intranet
Log In or Log Out

IT Service Desk

Submit Support Ticket
IT Service Desk: 607-255-5500
Give us website feedback

University Privacy

Web Accessibility Assistance

At Cornell we value your privacy. To view
our university's privacy practices, including
information use and third parties, visit University Privacy.