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service management

Looking for more information on popular IT@Cornell services? This list is updated regularly to reflect the topics Cornell users are most interested in learning more about.Read more

Sign in to Team Dynamix as a user. Click the Desktop tab. In the gray menu bar, click New Desktop . Give your desktop a Name . Click Save . On the Content tab that opens, click Edit Layout and select a design. In the Available Content section, you will see the various content types (like Client...Read more

TeamDynamix is Cornell's IT service management and ticketing tool that:

 Provides a self-service experience via web portals and web forms for Cornell and non-Cornell users.

Provides a simple, streamlined user interface for all users, including end-users and technicians....Read more