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Adobe Creative Cloud Enterprise Licensing Details

This article applies to: Software Licensing


Cornell University has an Enterprise Term License (ETLA) for the Adobe Creative Cloud All Apps Plan. Cornell staff and faculty with a documented business need may also receive access to the the full Creative Cloud All Apps Plan under individual (Named-User) licensing. Named-User licensing provides you with a personal license allowing you to install and use Creative Cloud on any computer. 

Please note that the ETLA has a maximum number of individuals to whom Cornell may provision a CC All Apps Plan license. CU Software Licensing asks that departments please use their best judgment on business need before asking for a license. 

If you are a technical support provider (TSP) looking for information about deploying Creative Cloud in your department, please see the Creative Cloud for TSPs article.

Please see Cornell's Adobe Licensing FAQ article for answers to specific questions.

What Is Included

The Creative Cloud All Apps plan includes all desktop applications that are part of the Adobe Creative Cloud suite. This includes Acrobat Pro, Photoshop, InDesign, Illustrator, Dreamweaver, Premiere Pro, and many other applications. The license also includes all Adobe Creative Cloud online collaborative tools and Adobe CC mobile apps, along with 100 GB of Adobe Cloud Storage for your Adobe documents. See Cornell's Adobe Licensing article for a list of all of the Creative Cloud apps included in this plan.

If you only need to edit PDF documents or combine multiple PDFs into a single document, you do not need the All Apps Plan. Instead, you should apply for an Acrobat Pro license.

Eligibility

Access rights to Cornell's Creative Cloud All Apps ETLA can be granted to eligible Cornell staff and faculty at the Cornell University Ithaca and Cornell Tech campuses. The license also may cover eligible employees of some Cornell-affiliated institutions located on the Ithaca campus. Affiliated institutions covered under the license include the Boyce Thompson Institute, the NY State Agricultural Experiment Station, the ROTC Program at Cornell University, the USDA facility at the Robert W. Holley Center, and Cornell Alumni Magazine.

The Weill Cornell Medical College has its own independent agreement with Adobe for Creative Cloud. Weill staff and faculty should check with either their departmental IT staff or with the Weill ITS Department for more information on Creative Cloud at Weill.

Creative Cloud All Apps Plan

Restrictions

The Creative Cloud All Apps Plan is licensed for Cornell staff and faculty that have a documented business need for the software. That determination is made by the employee's department. Creative Cloud software can be installed by eligible individual staff and faculty under individual (Named-User) licensing.

The ETLA also provides a separate campus allotment of Creative Cloud Classroom/Lab Licenses. Unlike the standard Named-User license, Classroom/Lab licenses are installed with a Serial Number onto a specific Cornell-owned computer located on Cornell premises. Any individual who has access to a computer with a Creative Cloud Classroom/Lab license may use the software, and does not require a personal license. More information about Creative Cloud Classroom/Lab licensing can be found in the Creative Cloud for Technical Support Providers article. 

Apply for Individual (Named-User) License

While there is no fee for the license, eligible customers must have a documented Cornell business need to use the software. Determination of whether an individual has a business need is left to the individual's department. License approval can take up to 5 business days. (Most requests are approved on the next business day.)

Creative Cloud licenses are assigned at departmental request. If you need a Creative Cloud license, please ask your department's computer support staff, or your manager, to submit a request for a license on your behalf, with this information:

  • Customer's Name (the person needing the license)
  • Customer's NetID
  • A brief description of the customer's Cornell business responsibilities that require Creative Cloud software
  • A list of the specific Creative Cloud applications needed

Your manager or computer support staff will then email CU Software Licensing with your request

After your application has been approved, Adobe will send you a confirmation notice that includes a link to activate your Adobe ID. Cornell hasn't enabled the use of your Cornell NetID and password for Creative Cloud, so you will need to set an independent password for your Adobe ID. Please do not use the same password you use for your NetID.  

If you need to access to Creative Cloud immediately, you may use Creative Cloud under Adobe's seven-day trial license. After approval, Creative Cloud should switch automatically from the Trial License to Cornell's Enterprise License. 

Download and Install

If your computer is part of a managed desktop environment run by your department, please ask your computer support staff to install Creative Cloud for you. The following instructions may not work properly if your computer is part of a managed desktop environment.

You can download the free Creative Cloud installer at the Adobe site:

Adobe Creative Cloud Installer

Register your "NetID@cornell.edu" email address as your Adobe ID to complete the download process. If you register a different email address, address (such as a Cornell Optional Email Alias or external address), that account will not have access to the All Apps Plan.  

After you have downloaded the Creative Cloud desktop app, you can then use that app to download any of the the individual Creative Cloud applications that are part of the suite. While your account is still in trial mode, you can install any Creative Cloud application by clicking Try in the Creative Cloud desktop app.

When your application for your license has been approved, you will receive an email from Adobe confirming that an Adobe ID of format ‘NetID@cornell.edu’ has been added to the Creative Cloud license. Click the “Get Started” link in the message to set a new password or verify an existing password. Please do not use the same password you use for your NetID.

Shortly after receiving Adobe's confirmation email, the next time you start Creative Cloud, you should see that your applications are no longer in trial mode, and any applications you have not yet installed should give you an Install option (rather than "Try"). If the App still shows that you’re in trial mode after you receive the confirmation, try signing out of Creative Cloud and signing back in.

If you do not receive your confirmation from Adobe within 5 business days of your license application, please contact CU Software Licensing.

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