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Cornell University

Sign In to Submit a Request to Qualtrics Support

This article applies to: Qualtrics (Survey Tool)

Qualtrics can help you with most, but not all, things you need to do with their survey service. The activities listed directly below are handled only by CIT. Use CIT's Qualtrics support request forms if you need help with:

For other questions or issues, follow the steps below to request support from Qualtrics.

  1. When going to the Qualtrics product support page, you will first be asked to sign in. Click Sign in with SSO.
    At the Qualtrics support sign in screen, select Sign In with SSO.
  2. For Organization ID, type cornell.
    At the Qualtrics support sign in screen, when asked for Organization ID, enter cornell.
  3. You will then be able to sign in using CUWebLogin.
  4. When you arrive at XM support, select Get technical support, then Survey Platform to see the methods of contact that are available. 


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