Dell Warranty Hardware Repair
CIT Support offers on-site next-day or sooner warranty service on the Ithaca campus for Cornell‑owned Dell desktop and laptop computers under hardware warranty.
Location: 104 Maple Ave, Ithaca NY
Hours: Monday through Friday, 8:00am to 5:00pm
Dell warranty repairs may be requested only by department technical support providers (TSPs).
TSP responsibilities include:
- Initial troubleshooting to determine that warranty service is necessary
- Verifying that the computer is eligible for warranty work
- Backing up the computer before the warranty service and restoring data and reinstalling software, if necessary, after the repair is complete
Service Details
Dell Warranty Hardware Repair
Audience(s):
Cost:
For Fee: See details about fees
Regulated Data:
Not applicable or information not available.
Support Contact:
Normal Business Hours: Monday-Friday, 8am-6pm (Eastern Time)
Emergency Service Disruptions: After Hours Support
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