CIT Support offers on-site next-day or sooner warranty service on the Ithaca campus for Cornell‑owned Dell desktop and laptop computers under hardware warranty.

Location: 120 Maple Avenue, Suite G38

Hours: Monday through Friday, 8:00am to 5:00pm

Dell warranty repairs may be requested only by department technical support providers (TSPs). 

TSP responsibilities include:

• Initial troubleshooting to determine that warranty service is necessary
• Verifying that the computer is eligible for warranty work
• Backing up the computer before the warranty service and restoring data and reinstalling software, if necessary, after the repair is complete

See how to determine if a Dell computer is under warranty and request service during standard business hours.