Welcome to Computer Hardware Repair 

We are located at 337 Pine Tree Road (East Hill Plaza)

Normal Business Hours: Monday through Friday, 8am to 4:30pm

Repair Services Offered

Dell Computer Hardware Repair

CIT's Computer Hardware Repair Team offers computer hardware repair for Cornell-owned Dell desktop and laptop computers. The service is available to staff and faculty, and includes both warranty and non-warranty issues. Technical Service Providers (TSPs) are required to submit requests for these repairs.

Apple Computer Hardware Repair

CIT's Computer Hardware Repair Team offers computer hardware repair for Cornell-owned and personal desktop and laptop Apple computers. The service is available to staff, faculty, and students, and includes both warranty and non-warranty issues. 

We are an Official Apple Authorized Service Provider (AASP). Our team members are all Apple Certified Repair Technicians and can conduct Apple warranty repairs.

Currently, the Computer Hardware Repair Team can not repair iPhones, or iPads. Repair options for Apple mobile devices and iPads are available at the Cornell Store. 

Preventative Maintenance Computer Cleaning and Sanitizing Service

CIT's Computer Hardware Repair Team now offers a cleaning and sanitizing service. Cleaning your laptop is crucial for maintaining hygiene, performance, and longevity.

Where Repairs are Completed

Computer Hardware repair can be performed by Cornell's Computer Hardware Repair Team at 337 Pine Tree Road (East Hill Plaza). Customers can also request an in-person repair at their campus address. We request enough space to set up for the repair. We can also come and pick up equipment if you don't have room or don't want our team to do the repair at your office.

Services must be scheduled in advance using the supplied Bookings link sent from the technician assigned the ticket. 

For customers outside the Ithaca area, The Computer Hardware Repair Team can request a Dell repair dispatch to a customer's home.

Apple repairs can only be done for Apple devices located at Ithaca main campus or within drop-in distance to our repair shop. Apple repairs are only conducted at the Computer Hardware Repair Office at 337 Pine Tree Road.

In addition, please follow these guidelines for scheduling onsite hardware repairs:

• All repairs must be scheduled with the Hardware Repair Technicians, who will send a Bookings link for easy scheduling.
• For services that are performed at 337 Pine Tree Road (East Hill Plaza), Ithaca, NY: ParkMobile paid parking is enabled for the parking lot. Phone (during normal business hours): 607-255-7120