Cornell offers on-site next-day or sooner warranty service on the Ithaca campus for Cornell‑owned Dell desktop and laptop computers under hardware warranty.

Location: 120 Maple Ave, Ithaca NY

Hours: Monday through Friday, 8am to 5pm

Dell warranty repairs may be requested only by department technical support providers (TSPs). 

Request Dell Warranty Service during business hours
(and/or determine if a Dell computer is under warranty).

TSP responsibilities include:

• Initial troubleshooting to determine that warranty service is necessary.
• Verifying that the computer is eligible for warranty work.
• Backing up the computer before the warranty service and restoring data and reinstalling software, if necessary, after the repair is complete.