If the service you are trying to access is one you have never used before, verify that you were given the correct access information and that your access privileges have been set up.

If the service is one you usually use, it may be experiencing a temporary problem.

If your role at the university has changed--for example, you have graduated or moved to a new job--your authorization to access services may also have changed. Contact the department that offers a particular service to inquire. If you're not sure where to start, contact the IT Service Desk.