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IT Statements of Need are now easier to submit and, if you have access, to view and search.
Outlook on the Web (outlook.cornell.edu) has keyboard shortcut keys that are turned on by default. If you'd prefer to work your inbox from the keyboard instead of having to use a mouse, you can see the options by typing ? while in the Outlook on the Web main view.   If you don't think you'll…
As previously announced, beginning October 31, 2018, Microsoft will enforce use of TLS 1.2 with Office 365. TLS (Transport Layer Security) provides communications security over computer networks and so affects email, instant messaging, and other networked communication interactions. Windows 10…
In response to reports of audio quality issues in Zoom meetings, investigation has turned up a range of causes, rather than a single issue within the service. The vendor has suggested that it's possible some of the reported issues may be related to running older versions of Zoom. If you encounter…
During tax time, there are many tax-related scams to watch out for. According to the Federal Trade Commission, tax-related identity theft is the most common form of identity theft reported in the U.S. As criminals continue to use stolen identities (Social Security numbers and personal data) to…
What kind of website you need depends a lot on what you're trying to accomplish. The good news is that there are many options to choose from when it comes to web hosting. The downside is that there is such a wealth of choices that picking the one that's the very best fit can sometimes be difficult…
This holiday season, watch out for email spam with subjects like: Holiday e-card Holiday sales/discounts/deals Travel notifications Criminals will continue to spam people throughout the holidays with the hopes that the email subject line will trick someone.
Cornell's IT Security Office works to help you keep your university identity and information safe. Because online risks don't end when your work day does, we'd like to supply some suggestions for how you can protect your personal identity and information, too. Credit Freeze
User Experience Linux user starts TSM Java GUI client (dsmj) and sees either a blank window or a partially-completed window with little or no information displayed. How to Solve this Problem The TSM Java GUI client (dsmj) isn't using the correct distribution of Java. Linux distributions…
CIT is working with local IT support to move all end users from EZ-Backup to CrashPlan. Check with your local technical support provider to learn about the plans for your unit. In order to subscribe your system to use EZ-Backup, please follow these steps:
In an effort to reduce EZ-Backup storage charges, some users choose to back up only the folders that contain user documents. This method has serious repercussions in situations such as hard drive failures or lost systems, since operating system and application files can no longer be restored via EZ…
CIT is working with local IT support to move all Mac users from EZ-Backup to CrashPlan. Check with your local technical support provider to learn about the plans for your unit. In an effort to reduce EZ-Backup storage charges, some users choose to back up only the folders that contain user…
CIT is working with local IT support to move all Mac users from EZ-Backup to CrashPlan. Check with your local technical support provider to learn about the plans for your unit. In order to configure your TSM client for Macintosh to prompt before starting a backup, add the following processing…
Virtual machines, regardless of the underlying technology (VMWare ESX; VMWare Fusion; Microsoft Hyper-V; Oracle VM Virtual Box; Parallels, to name the more common technologies in use at Cornell) present a particular problem when backing up the host system.
This article describes the process of backing up encrypted files. There is a separate article describing backing up CyberAngel and TrueCrypt encrypted volumes.
Use this procedure to verify that the Client Acceptor Daemon is operating properly.
The instructions on this page are based on the IBM documentation TSM client for Windows v7.1 The following assumes that the TSM client on the system was installed using the EZ-Backup installer, or using an installation method developed in conjunction with the EZ-Backup team. The necessary…
This process assumes that the TSM client software was installed using the documentation and installer provided by the EZ-Backup Service.
CIT is working with local IT support to move all Mac users from EZ-Backup to CrashPlan. Check with your local technical support provider to learn about the plans for your unit. In order to configure your Macintosh to sleep upon completion of a backup, add the following processing option to the dsm…
EZ-Backup team personnel are not responsible for the management or implementation of network ACL changes on the Cornell node routers. Requests to modify such ACLs for access to EZ-Backup service must: come from a subnet admin; be submitted to security-services@cornell.edu; and specify…

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