IT Professionals
Content (1346)
For more information, see Calling Card.
800 and 888 calls (toll-free)
Dial 9 + 1 + 800 or 888 + phone number.
900 calls
Dial 9 + 1 + 900 + phone number.
If you don't know the extension
Dial 49011 to find out three-digit extension.
If you do know the extension
Dial 49 + three-digit extension.
If you are off campus
Dial 315-787-2011.
To campus phones from Geneva
Dial 8 + wait for dial tone + five-digit campus extension.
Campus Calls
Dial five-digit number starting with 3, 4, or 5.
To Find Campus Numbers
Dial 0 (to reach the University operator).
To Find Off-campus Numbers
Dial 9 + 1 + area code + 5551212.
These guidelines for CornellAD administrative accounts are strongly recommended best practices, which may become mandatory.
The same application synchronizes password changes between CornellAD and Cornell's NetID management system.
All the objects that a CornellAD administrator creates in their organizational unit (OU) will include the OU prefix. The prefix enforces the naming conventions that are necessary to manage access to services and information. For example, no one can create an account that looks like a NetID,…
CornellAD has two subdelegates-gs groups in each organizational unit (OU). If you accidentally delete one of these groups, please email idmgmt@cornell.edu.
YourOU-Cuniv-Subdelegates-gs
Members of this group can edit the profile path, home drive, and home folder for users in your OU under the…
Reference Groups are global security groups in CornellAD maintained by a nightly feed from Workday. Each person's affiliation at Cornell has a membership. For example, a person who has three different jobs at Cornell will have memberships in all three department-level groups, in addition to…
Not all types of data changes can occur within CornellAD.
Administrators cannot change centrally provisioned accounts, such as NetIDs. To keep data consistent, all changes need to happen in source systems, such as Workday, PeopleSoft, or Human Resources data.
Administrators cannot reset NetID…
Centrally provisioned accounts. When a NetID is created, it is reflected in CornellAD.
Central deprovisioning. When a NetID is deleted or disabled, that change is reflected in CornellAD.
Central management of account data. All data (names, address, type, etc.) changes are managed centrally so…
Term (and Acronym)
Definition
Active Directory (AD)
The Windows-based directory service. Active Directory stores information about objects on a network and makes this information available to users and network administrators. Active Directory gives network users access to…
I have to submit a Telephone Trouble Ticket. Where can I get one?
Contact ncs-os@cornell.edu to submit a Telephone Trouble Ticket to the IT Service Desk: Voice, Video, Data.
How long does it take to complete my phone/data request?
The standard turnaround time is within 10 working days.
If you don't remember your account code number there are several ways you can get the number. Your account code number is listed on your CIT Services Report. You may also contact your department's Telecommunications Coordinator for assistance.
As you create a meeting invitation you are able to see whether others are free or busy, but you aren't able to see any other information about their schedule (such as the meeting title, who is invited, or where it's taking place).
By default, everyone who has a Cornell Exchange account has limited access to your calendar. As they create a meeting invitation, they will be able to see (on the Scheduling Assistant tab) whether you are free or busy, but they won't be able to see any other information about your schedule (such as…
The following link will take you to a Microsoft help page:
Accept or Decline a New Meeting Proposal in Outlook for Mac
The following link will take you to a Microsoft help page:
Create a meeting or appointment in Outlook for Mac
But before you go, here's some additional information you may find helpful.
I am not able to access my AUDIX mailbox. What do I do?
How do I reset my AUDIX password?
How do I change the name that people hear when voice mail is reached?
How long do messages stay in AUDIX? What do I do if I need the duration extended?
My message light is not lit, yet I had voice mail…