User Experience

I need to use Two-Step Login but I don’t have access to any of my enrolled devices or any passcodes. What should I do?

Solution

The IT Service Desk can issue an emergency bypass code that will allow you to log in up to ten times over the next twenty-four hours. To obtain the emergency bypass code, you must verify your identity with the IT Service Desk.

Type Live Agent in the Ask Big Red chatbot to get a bypass code during standard business hours.