telephone

Content (10)

My Phone Has No Dial Tone or the Telephone is Not Working

User Experience There is no dial tone or the telephone is not working. How to Solve this Problem Check to make sure the telephone is plugged into a jack. If it is not, generally it will need to be plugged into the first outlet (left side) in the jack. If you have four outlets in your jack, the…

Troubleshoot Why the Speaker Button is Flashing

User Experience The speaker button is flashing. How to Solve this Problem To set or reset your speaker, you need to press your Select button, then press the Speaker button

Why are My Calls Being Automatically Forwarded?

User Experience My calls go directly to my voice mail, or to another extension; my phone never rings even once. What's wrong? How to Solve this Problem Check to be sure that Send All Calls or Call Forwarding is not active. You may need to clear both these features. To clear Send All Calls:…

Using the Call Park Feature

To park a call Depress switchhook. Dial 200. Dial extension number where call is to be parked, or dial # if it is to be parked on the current number. Note: If a busy signal is received, a call is already parked from this extension, so you cannot park this call. The phone will ring back in…

Using the Call Forwarding All Calls Feature

To activate Dial *2. (Hear dial tone.) Dial 5-digit number. (Hear confirmation tone.) Note: If the phone that you have forwarded to is unavailable, the call returns to the originating phone and follows that phone's coverage path (can include AUDIX in path). Forwarding does override a priority…

Using the Call Forwarding Busy/No Answer Feature

To activate Dial *3. (Hear dial tone.) Dial 5-digit number. (Hear confirmation tone.) Note: Send All Calls must NOT be active for forwarding to operate. To cancel Dial #9. (Hear confirmation tone.)

Using Call Pickup and Last Number Dialed Features

Call Pickup Dial *1 Last Number Dialed Dial *7

Using the Directory Feature

To Locate an Extension Press Directory button. Dial three - five digits of the person's last name. Press Next button to view all entries. Note: This feature applies only to digital phones with display. Call Display To automatically dial extension located using Directory Feature

Using the Auto Dial Feature

Abbreviated Dialing (also called Auto Dial) To activate Press AD button. To program Dial *0. (Hear dial tone.) Press AD button. (Hear dial tone.) Dial number to be stored. Press AD button. (Hear confirmation tone.) Abbreviated Dialing for 30-button Set To program White section of…

Using the Analog Switchhook

The switchhook is the push button on the phone cradle. On an analog phone, you will use it to activate certain features and to disconnect calls.