Content (10)
User Experience
There is no dial tone or the telephone is not working.
How to Solve this Problem
Check to make sure the telephone is plugged into a jack. If it is not, generally it will need to be plugged into the first outlet (left side) in the jack. If you have four outlets in your jack, the…
User Experience
The speaker button is flashing.
How to Solve this Problem
To set or reset your speaker, you need to press your Select button, then press the Speaker button
User Experience
My calls go directly to my voice mail, or to another extension; my phone never rings even once. What's wrong?
How to Solve this Problem
Check to be sure that Send All Calls or Call Forwarding is not active. You may need to clear both these features.
To clear Send All Calls:…
To park a call
Depress switchhook.
Dial 200.
Dial extension number where call is to be parked, or dial # if it is to be parked on the current number.
Note: If a busy signal is received, a call is already parked from this extension, so you cannot park this call.
The phone will ring back in…
To activate
Dial *2. (Hear dial tone.)
Dial 5-digit number. (Hear confirmation tone.)
Note: If the phone that you have forwarded to is unavailable, the call returns to the originating phone and follows that phone's coverage path (can include AUDIX in path). Forwarding does override a priority…
To activate
Dial *3. (Hear dial tone.)
Dial 5-digit number. (Hear confirmation tone.)
Note: Send All Calls must NOT be active for forwarding to operate.
To cancel
Dial #9. (Hear confirmation tone.)
Call Pickup
Dial *1
Last Number Dialed
Dial *7
To Locate an Extension
Press Directory button.
Dial three - five digits of the person's last name.
Press Next button to view all entries.
Note: This feature applies only to digital phones with display.
Call Display
To automatically dial extension located using Directory Feature
Abbreviated Dialing (also called Auto Dial)
To activate
Press AD button.
To program
Dial *0. (Hear dial tone.)
Press AD button. (Hear dial tone.)
Dial number to be stored.
Press AD button. (Hear confirmation tone.)
Abbreviated Dialing for 30-button Set
To program
White section of…
The switchhook is the push button on the phone cradle. On an analog phone, you will use it to activate certain features and to disconnect calls.