captioning
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The information on this page is intended for account owners of 3Play Media human captioning services accounts.
Billing and Invoices
Account owners will need to pay special attention to invoicing and billing for the human captioning services their department or group has requested.…
New users of the human captioning service should review the Getting Started video tutorials on the vendor website.
To begin, visit Video Tutorials. At that vendor webpage, click the Select a Category dropdown, then select Getting Started to show available video tutorials…
These procedures require your department or group to have a 3Play vendor account for human captioning outside Video on Demand. This non-VOD account with 3Play Media is in addition to any account your department or group might have for requesting captioning using tags in VOD media.
To invite…
To upload media for human captioning from 3Play Media outside Cornell's Video Hosting and Sharing / Video on Demand (VOD) service, refer one of the vendor documentation links below.
For details on how to approve requests from users in your department or group for human captioning services made by tagging Video on Demand media, review the vendor documentation at Upload Approval: Managing Requests.
Users of the Video on Demand service likely know that tags can be used to identify searchable topics within a piece of media. 3Play Media's human captioning service uses a set of specialized tags that allow users who are members of departments or groups with 3Play Media accounts to use these…
The chart below details 3Play Media human captioning pricing effective February 2020.
Human Captioning
Identified via tagging in Video on Demand and account owner approval.
The human captioning customer (specifically, the individual in a department or group who is designated as account owner) will be billed directly by 3Play Media for captioning services. The customer is responsible for payment of charges in a timely manner. This billing…
If your department or group has an ongoing need for human captioning for your media, please contact the IT Service Desk with the information needed to set up a vendor account for your department or group.
How do I request human captioning services for an individual piece of media if I don’t have a 3Play Media account?
Media owners should contact the IT Service Desk for individual captioning requests.
Creators and providers of video content should take measures to make all media accessible. Several services are available to help with this.