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Use Resource Accounts with Recipient Rights

There are two ways you can be granted access to a Resource Account's email. This article describes Recipient rights. The other method of accessing a Resource Account is through Access rights.

This article applies to: Resource Accounts

With Recipient rights, a copy of every message sent to a Resource Account is also sent to your own email address. If you delete it (or file it, or reply to it), that action does not affect the message that is in the Resource account's central mailbox, nor does it affect any other person with Recipient rights.

This method of access works well when everyone in a group needs the information in incoming messages, and there is not a need for a coordinated response.

You do NOT need to configure your email client to receive these messages; they will simply arrive as if they were sent directly to you.

  • An administrator for the resource account MUST use the Exchange Account Manager to give you Recipient rights.
  • You may, if you choose, set up a rule (filter) to sort the messages for a resource account into a particular folder. We recommend using Outlook on the web to set up this rule. See the Filter Resource Account Messages article for detailed instructions.

If you reply to a Resource account message you received as a Recipient, it will appear to come from your own email address, not from the Resource account.

If the account's owner/administrator also grants you Send As rights (through the Exchange Account Manager), you'll get the ability to change the From address to the Resource account.

Support Contact:

Cornell IT Service Desk

Normal Business Hours: Monday-Friday, 8am-6pm (Eastern Time)
Emergency Service Disruptions: After Hours Support


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