About Teams and Channels

Teams and channels allow groups working toward a common goal, or who have similar interests, to have a dedicated space for:

• Conversation
• File collaboration
• Notes
• Meetings

A team is the largest "container" in Teams. They can be dedicated to an entire organization, project, or effort.

Channels exist within the team. All activity occurs within a channel.

Should you make a Team or a Channel?

If you already have a team with the same or almost the same members as who will be in your new discussion, you should probably make a new channel in the existing team rather than making a new team.

Channel Choices

Standard Channel

• Use a standard channel whenever possible. It is the simplest of the channel options to configure and use.
• Ideal for a large team, or discussions that benefit from a wide audience.
• Only open to members of the team the channel exists in.
• Supports the most apps in Teams.
• Best for most people working in Ithaca or Cornell Tech.
• If needed, you can add Planner, a OneNote notebook and other helpful tools.

Shared Channel

• Does not support adding a guest. 
• When collaborating with Weill Cornell Medicine (WCM), or WCM-Qatar, shared channels are preferable to standard or private channels. 
• Useful for people working in Ithaca who want the option of adding members who are not part of the team, or who wish to restrict access to only certain members of the team.

Private Channel

• Useful if you need to restrict membership and some of those individuals are guests.
• If you have no guests, a shared channel is preferable.

Guidelines for Selecting Channel Type

• If the members are exactly the same as those who are in the team, make a Standard Channel.
• If you need to add additional members who are not on the team, or there are members on the team who should not be included, make a Shared Channel.
• If you will collaborate with Weill or Qatar, make a Shared Channel.
• If there are members on the team who should not be included and you expect to add guest members, make a Private Channel. 

Team Choices

If you do not have an existing team with membership close to what you want, create a private team, using a template type of Cornell Standard Template.  

• If you will have multiple distinct topic areas and want to handle their discussion and files separately to avoid cross-talk and make files easier to browse, create multiple channels.
• Otherwise, just use the General channel.

Creating a Team

If you decide to create a team, use the following procedure:

1. In the left menu, click Teams.
2. Locate Join or create a team. Where it is depends on the view you are using for Teams. If you have your teams displaying in a list to the left of your app, next to the left menu, it will be at the bottom of the list of teams. If your teams display as a grid taking up the main app window, it will be in the upper right.
3. Once you've found Join or create a team, click it.
4. In the first box, Create a team, click Create team.
5. For Select a team type, choose Cornell Standard Team unless you have a reason you'd like to use one of the other suggested types. It provides a flexible setup that sometimes works better than the alternatives with existing resources you might like to integrate, like OneNote notebooks.
6. In Create your team, under Team name, pick a name that is as short, clear, and distinct as possible. Your team members may have a long list of teams, and a precise, immediately identifiable name will save them time and effort when they are trying to return to the team.
7. For Privacy, select Private unless you want your team to be visible to and joinable by everyone at Cornell.
8. The next panel will let you add members to your team and change their privileges if you like. Every team should have at least two owners so that someone will be able to administer it if one owner leaves Cornell.

Managing Membership in Teams and Channels

See Microsoft's instructions: 

• How to find and join a team, or request someone be added as a member.
• The difference between Owner, Member, and Guest permissions.
• Create a standard, shared or private channel.
• Show, hide, or pin teams or channels.

You can add an external guest to a team, allowing you to coordinate, communicate, and plan with vendors, contractors, and other outside collaborators.  Learn more about how to add a guest, and how they will see the invitation. If the guest doesn't already have a Microsoft account they can use to sign in, they will be asked to create one.