How Voicemail and Caller ID Work with My Extension Everywhere
Understanding How Voicemail and Caller ID Work with My Extension Everywhere
This article applies to: My Extension Everywhere
When My Extension Everywhere is enabled, voicemail can still be received. If you find that voicemails are being received on your alternate phone and you would like them to be received on your campus phone, please have your Telecommunications Coordinator contact the IT Service Desk: Voice, Video, Data to adjust the setting for your AUDIX mailbox.
NOTE: If you are using a cell phone and it is unavailable because it is turned off, out of range, or the battery is out of power, your cell phone's voice mail will probably take the call right away without ringing on your campus phone. For this reason, we strongly recommend that you turn off My Extension Everywhere if you know your cell phone will not be available.
Caller ID Behavior
When My Extension Everywhere is either enabled or disabled and you are calling another campus phone number from your alternate phone, your campus number will be displayed.