Skip to main content

Use Two-Step Login When You're Going to be Without Wi-Fi or Cellular Service

This article applies to: Two-Step Login


When you are going to be without Wi-Fi or cellular service, you can:

  • Use Duo Mobile on your smartphone or tablet to generate a one-time passcode, or
  • Use a hardware token to generate a passcode, or
  • Get passcodes sent to you in advance using an SMS text message.
    Note: You will need a device enrolled that can receive text messages.
    1. Select Enter a Passcode on the Two-Step Login authentication prompt.
    2. Select Text Me New Passcodes.
    3. You will receive a text message with 10 SMS passcodes, each good for one login.
  • You can copy down SMS passcodes and keep them in your wallet in case your phone is not available.
  • Two-Step Login keeps track of which passcodes you have used. When logging in, it will show the first number of your next unused passcode.

For more information, read about Two-Step Login passcodes.

About this Article

Last updated: 

Tuesday, July 7, 2020 - 10:26am

Was this page helpful?

Your feedback helps improve the site.

Comments?