On January 26, 2023, CrashPlan will begin labeling user and administrative alerts about device backup status with the CrashPlan logo and name. Previously these messages were labeled with the company’s former name and logo, Code42.Read more
Code42, the file backup and restore service that forms an important component of Cornell’s Certified Desktop suite of security tools, will again be called CrashPlan, as of October 17, 2022.Read more
Some units have turned off this feature for their users. If you cannot perform the steps listed below, please contact your local IT support...Read more
It is possible to change which files and folders CrashPlan archives.
To see what is currently being backed up, see our...Read more
If you are using a device that has CrashPlan installed, the best way to retrieve a file is described in our...Read more
On attempting to log in to the CrashPlan app (to review or retrieve files from your archive), you see a CrashPlan message box indicating...Read more