Skip to main content

crashplan

Pause Your CrashPlan Backup
The Code42 service is being rebranded to CrashPlan in Fall 2022. The app is the same, but the name on the actual app might still be Code42 .

Some units have turned off this feature for their users. If you cannot perform the steps listed below, please contact your local IT support...Read more

Change What CrashPlan Backs Up
The Code42 service is being rebranded to CrashPlan in Fall 2022. The app is the same, but the name on the actual app might still be Code42 .

It is possible to change which files and folders CrashPlan archives.

To see what is currently being backed up, see our...Read more

Web Interface File Download for CrashPlan

The Code42 service is being rebranded to CrashPlan in Fall 2022. The app is the same, but the name on the actual app might still be Code42 .

If you are using a device that has CrashPlan installed, the best way to retrieve a file is described in our...Read more

CrashPlan Problem: Authentication Failed
The Code42 service is being rebranded to CrashPlan in Fall 2022. The app is the same, but the name on the actual app might still be Code42 . User Experience

On attempting to log in to the CrashPlan app (to review or retrieve files from your archive), you see a CrashPlan message box indicating...Read more

CrashPlan
CrashPlan will continue rebranding away from the former product name, Code42, on January 19, 2023, when user backup status reports and administrator backup alert notification messages begin using CrashPlan logos and company information. Visit...Read more