Cornell Information Technologies (CIT) is the university's central IT organization. CIT collaborates with the campus IT service groups (ITSGs) and a variety of partners and stakeholders to manage the IT infrastructure and provide university-wide services to the Cornell community.

Cornell Information Technologies (CIT) is responsible for supporting the business infrastructure, informational software, and video, data, and telecommunications services at Cornell.

CIT organizational charts

CIT Mission

Cornell Information Technologies (CIT) partners across the university to deliver efficient, reliable, and innovative technology solutions to consistently meet the needs of its customers.

CIT Values

As members of the Cornell community, we support Cornell's mission, vision, and core values.

• Purposeful Discovery
• Free and Open Inquiry and Expression
• A Community of Belonging
• Exploration Across Boundaries
• Changing Lives Through Public Engagement
• Respect for the Natural Environment

To advance CIT's mission, we have also adopted the following core values.

Customer Service

• Customer Experience: Keep customers' needs at the forefront of every decision, ensure their voice is heard, and create lasting, positive impressions.
• Collaboration: Partner with internal and external teams to champion the university's mission and drive exceptional results.
• Success: Know what success means to customers and empower them to achieve it.

Innovation

• Curiosity: Remain open-minded, learn continuously, and encourage others to think creatively.
• Courage: Challenge the decisions of the past, encourage experimentation, and welcome learning from mistakes on the path to success.
• Efficiency: Continually set the bar higher, deliver strong, scalable solutions, and minimize technical debt.

Value

• Cost Effectiveness: Achieve the best possible pricing and terms for purchases, while continuing to meet the current and future needs of the Cornell community.
• Investment: Strategically target funds to maximize positive outcomes and return on investment.
• Optimization: Embrace opportunities to simplify, standardize, and automate to promote sustainability and mitigate costs and risks.

Integrity

• Trust: Earn the confidence of others by engaging honestly, reliably, and with transparency.
• Accountability: Own everything you do.
• Inclusion: Be empathetic, advocate for diversity, and promote accessibility.