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Past Events: 2018

Wednesday, February 14, 2018 - 9:30am
Problem Management focuses on reducing the number of incidents; either reactively, by preventing incidents from recurring, or proactively by preventing incidents from occurring. An objective of Problem Management is to minimize service disruptions. Creating a problem helps an IT organization to get to the root cause of incidents. It initiates actions that help to improve or correct the problem, preventing the incident from recurring. For example, if computers are running low on disk space and it is discovered during a problem investigation, the problem can be resolved before it becomes an...
Monday, February 12, 2018 - 12:30pm
CIT’s Custom Development team is hosting a 4-hour hands-on workshop to inform participants about web accessibility and instruct on how to evaluate websites for conformance with WCAG 2.0 and interpret the results. Custom Development incorporates Web Accessibility best practices into all of our website projects, and follows WCAG 2.0 AA standards for testing sites and content. While we are typically a cost-recovery group, we are offering this free training given the importance of this topic at Cornell and Higher Ed in general. We want to promote awareness and provide campus with the tools to...
Thursday, February 8, 2018 - 8:30am
In this 4-day course, you will learn day-to-day management tasks, including how to manage software, client health, hardware and software inventory, applications, and integration with Intune. You also will learn how to optimize System Center Endpoint Protection, manage compliance, and create management queries and reports. To register for this class, visit:
Wednesday, February 7, 2018 - 1:00pm
Join us for our next meeting Wednesday February 7 in 102 Mann Library. Web projects at Cornell often have large steering committees or stakeholder teams. Getting agreement on the information architecture can be challenging when lots of voices offer input. To increase trust with the project team, you can use data from testing to make decisions. Ellen Hartman will discuss how one team at Cornell recently used Treejack, an inexpensive, automated tool from Optimal Workshop, to test the IA for a site and won approval from stakeholders.
Wednesday, January 24, 2018 - 8:30am
In this customized course, students will learn how to use advanced tools and techniques to successfully build data-driven web sites using Drupal™, an incredibly powerful open source Content Management System. Best practices will be discussed. Attendees will learn how to use Drupal's robust API, flexible permissions system, and extensible framework. To register for this class, visit:
Monday, January 22, 2018 - 11:00am
Join us on Monday, January 22, 2018 at 11:00am in 226 Weill Hall for a discussion on Cornell’s current and planned space policies that are being used to shape the Scheduling and Space Inventory project. We will review Cornell space and scheduling policies, including proposed revisions. Recognizing the need for a university-wide system to manage academic and event reservations and facility space, the Scheduling and Space inventory project is a cross-divisional effort that has been undertaken based on the late President Garrett's survey to determine areas of administrative burden, which...
Friday, January 19, 2018 - 1:00pm
This workshop is designed to help participants with Social Media Basics. The goals are to provide awareness of the major social media networks for business marketing, understand the benefits of using social media networks on a business basis, become aware of the demographics of the major social networks, and decide which networks are the best fit for promoting your business. Other topics include: understanding how to create a business page/profile on the major social media networks, understanding how to grow an online community to market your business, and awareness of the tools that can...
Friday, January 19, 2018 - 9:00am

In this advanced 3-hour workshop, you will learn how use the page setup and layout features, draw graphics and insert pictures, and work with columns and text boxes, to create professional publications, like newsletters and brochures, in Word and PowerPoint. You will also gain an understanding of Word’s capabilities (and limitations) as a desktop publishing tool. Participants should be familiar with the Word and PowerPoint menus and toolbars, selecting, moving, and formatting text, using styles, and navigating long documents. To register for this class, visit: https://cornell.sabacloud....