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Finding someone in the Cornell Electronic Directory is very easy, since the search includes not only the name fields in the database, but department, nickname, NetID, and campus phone number as well. This means that as long as you know something about the person you're looking for, you will…
Available Licenses The following license upgrades are available. Please submit your request form (link below) at least five days in advance.
If while trying to log in to your Cornell Box account, just after authenticating, you are told you have "Invalid login credentials," this error can occur when: you've changed or ended your affiliation with Cornell and are no longer entitled to use the Box service through Cornell, OR your…
Information on Wired Networks for Students applies to only: 660 Stewart Prospect of Whitby  Triphammer Cooperative Von Cramm Hall Wait Ave Cooperative  Wait Terrace Wari Cooperative Watermargin All other student housing uses wireless networking. 
Please wait to contact the IT Service Desk during normal business hours (Monday-Friday, 8am-6pm) for any issues that are not emergencies.
Verify that CU VPN service is running at Status of CIT Services.
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License management for some software is handled by someone other than Cornell Software Licensing.
If the IT Security Office determines that your password has been compromised, your account will be locked to stop further abuse. You will need to either
Yes. These links provide more information about safe computing practices, policies regarding the use of NetIDs and Cornell's computing services, and more. University Policy 5.8, Authentication of Information Technology Resources
Possibly. It depends on your role and status at Cornell.
Once you have a NetID, people can email you using the form netid@cornell.edu. For example, if your NetID is dxl404, people can email you at dxl404@cornell.edu. This is how your electronic mail address is listed in the Cornell Electronic Directory. You can use your email account as soon as your…
Your NetID and password control access to highly confidential data, some of which requires protection mandated by federal legislation. Tools for cracking simple passwords are readily available, so it is essential that your NetID password be strong to prevent unauthorized individuals from…
Passwords are kept in an encrypted database and cannot be looked up by anyone – including Cornell IT administrators and support representatives. If you have set a recovery email, you can go to Forgot Password page on the Manage Your NetID website to get an email sent to your recovery email address…
No. Your NetID is for your exclusive personal use. If someone has your NetID and password, they can look up and/or change personal and confidential information about you, including your benefits package, your tax information, your grades, your web page, your address, and your emergency contact…
Even if you use your NetID for nothing else, students need it for Enrollment and Student Center, and faculty and staff need it for Workday.
Your NetID was created from the initials of your name, as it appears in the university database, followed by a number. If you are a student, the database used is the University Registrar's Student Information System (SIS). If you are a staff or faculty member, the database used is the Human…
Yes. Your NetID is a part of your permanent university record, and will never be assigned to another person.
Yes, your NetID can be changed, but only in very specific circumstances:
Students New students receive their NetID and activation code beginning in early April. During the activation process, they are introduced to policies governing the use of Cornell’s computing resources. They also activate their Cornell email address, set their NetID password, and choose their…

At Cornell we value your privacy. To view
our university's privacy practices, including
information use and third parties, visit University Privacy.