IT Professionals
Content (1346)
This service is intended for IT support professionals. End users should contact local IT support.
This service is intended for IT support professionals. End users should contact local IT support.
Endpoint Management Tools is designed to work “out of the box” with standard hardware configurations as outlined below. Drivers for this hardware are included and testing is done with this hardware…
This service is intended for IT support professionals. End users should contact local IT support.
The Endpoint Management Tools service offers IT staff an efficient, secure method for managing workstations.
Behavior
User opens an Excel file received via email or from a location on one of Cornell's networks by double-clicking the file. Longview for Excel error ("Run-time error 13: Type mismatch") pops up after the user clicks Enable Editing in the newly-opened Excel file.
Possible Causes
Incorrect version of Internet Explorer; IE version 11 is the only supported version.
Will happen when not running MS Office 32-bit, but can be caused when other system requirements are not met. Ensure all system requirements are met, including 32-bit Office.
ActiveX…
Most CornellAD OU administrator accounts take the form NetID-doc.
If you need to change the password for an OU administrator account, please contact idmgmt@cornell.edu.
These accounts have access to many things, so they are tightly controlled.
For specific instructions on how to delegate group management privileges, see Delegate Group Privileges.
The "DOC" part of DOCID stands for Delegation of Control. DOCIDs are created for people who need administrative permissions in CornellAD. DOCIDs take the format
prefix-NetID-doc
where prefix is the two- or three-letter prefix for a top-level OU and NetID is the person's NetID. If a person needs…
Change to Sponsored NetID Process An online form is now available to use to request Sponsored NetIDs (see procedure below). The new process eliminates the need for a sponsor letter, makes the process more secure, and allows the person receiving the NetID to upload a photo electronically…
IT Service Desk staff can answer questions and help you with general problems you are experiencing with your NetID. They will work with records offices to resolve questions of eligibility when they arise.
Federated login with Shibboleth has two major components: Identity Providers (IdP) which authenticate users and release selected information about them, and Service Providers (SP) which accept and process the user data before making access control decisions or passing the information to protected…
On the computer you are renaming, create a local user account with administrator privileges if none exists. Make sure you know the password for this account.
Create a new computer object in your OU.
Using the domain account that has privileges to join/unjoin the computer, unjoin the computer…
Quest Active Roles Server (ARS) retains logs for any changes to an object for 30 days. The log can be viewed by using the Change History option.
You can view change history in either the Quest console or web interface.
The only mandatory naming convention in CornellAD is that all object names must start with the unit prefix.
This mandatory convention applies to the following types of objects:
Delegation of Control grants certain administrative rights to a CornellAD organizational unit (OU) administrator. The delegated control rights are assigned to an OU, and are inherited to the sub-OUs for a unit.
The following guidelines are set for Delegation of Control at the OU:
In Window's Control Panel, click Programs and Features.
On the left, click Turn Windows features on or off.
Make sure there is a check next to .NET Framework 3.5.
Click OK.
Close the Control Panel window.
Join a Mac
Before you begin, you'll need the Cornell AD DOCID and administrative access for the computer.
Joining a Windows computer to the cornell.edu domain involves the following basic steps:
Users
NetIDs: All NetIDs are provisioned by CIT in a branch under CUniv/NetIDs/Staff path, divided into Staff, Alumni, Student, and Inactive. Staff NetIDs are further grouped under unit organizational units (OUs). Changes to demographic information related to a NetID will be reflected in CornellAD…
CornellAD organizational unit (OU) administrators are given special delegation rights with an ID in the format prefix-NetID-doc. Use this account to perform administrative tasks.
Rights are granted as follows: