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This holiday season, watch out for email spam with subjects like:Holiday e-cardHoliday sales/discounts/dealsTravel notificationsCriminals will continue to spam people throughout the holidays with the hopes that the email subject line will trick someone.Our Cornell email addresses are listed in the…
Cornell's IT Security Office works to help you keep your university identity and information safe. Because online risks don't end when your work day does, we'd like to supply some suggestions for how you can protect your personal identity and information, too.Credit Freeze
User ExperienceLinux user starts TSM Java GUI client (dsmj) and sees either a blank window or a partially-completed window with little or no information displayed.How to Solve this ProblemThe TSM Java GUI client (dsmj) is not using the correct distribution of Java. Linux distributions commonly…
CIT is working with local IT support to move all end users from EZ-Backup to CrashPlan. Check with your local technical support provider to learn about the plans for your unit.To subscribe your system to use EZ-Backup, please follow these steps:
In an effort to reduce EZ-Backup storage charges, some users choose to back up only the folders that contain user documents. This method has serious repercussions in situations such as hard drive failures or lost systems, since operating system and application files can no longer be restored via EZ…
CIT is working with local IT support to move all Mac users from EZ-Backup to CrashPlan. Check with your local technical support provider to learn about the plans for your unit.
CIT is working with local IT support to move all Mac users from EZ-Backup to CrashPlan. Check with your local technical support provider to learn about the plans for your unit.In order to configure your TSM client for Macintosh to prompt before starting a backup, add the following processing option…
Virtual machines, regardless of the underlying technology (VMWare ESX; VMWare Fusion; Microsoft Hyper-V; Oracle VM Virtual Box; Parallels, to name the more common technologies in use at Cornell) present a particular problem when backing up the host system.
This article describes the process of backing up encrypted files. There is a separate article describing backing up CyberAngel and TrueCrypt encrypted volumes.
Use this procedure to verify that the Client Acceptor Daemon is operating properly.Verify that the CAD process is running.Macintosh: Using the Activity Monitor, viewing All Processes, verify that the dsmcad process is listed.Windows: Start the Services Manager, and verify that the following two…
The instructions on this page are based on the IBM documentation TSM client for Windows v7.1.The following assumes that the TSM client on the system was installed using the EZ-Backup installer, or using an installation method developed in conjunction with the EZ-Backup team.The necessary steps…
This process assumes that the TSM client software was installed using the documentation and installer provided by the EZ-Backup Service.
CIT is working with local IT support to move all Mac users from EZ-Backup to CrashPlan. Check with your local technical support provider to learn about the plans for your unit.In order to configure your Macintosh to sleep upon completion of a backup, add the following processing option to the dsm.…
TSM generates an error log file containing any errors generated by the Tivoli Storage Manager application and services.By default, you'll find the scheduler log in the following location:C:\Program Files\Tivoli\TSM\baclient\dsmerror.log
If you are using Microsoft Outlook as your mail client, and you are storing mail on your system, (which means your messages are stored in .pst files on your system, you need to be aware that the TSM client may not consistently backup these files; Outlook can be changing these files while the TSM…
The amount of storage included in the base rate has increased from 35 GB to 50 GB. The base rate remains $5.50.The cost of extra storage has decreased:The rate for additional storage beyond the base 50GB storage remains $0.02/GB.The rate for static storage remains $0.01/GB.
TermDefinitionAccountThe university account number that was charged.NodenameThe name by which the EZ-Backup server knows a particular system, and is specified in the configuration file.BackupThe amount of storage being occupied on the EZ-Backup server for backup copies of this system’s files. The…
The following is an example of a Billing Summary email that a qualifying department might receive. Detailed explanations of the terminology are available in our Glossary of Terms article.
The following is an example of a Billing Summary email for a system qualifying for the >100 GB Static Data Rate. Detailed explanations of the terminology are available in our Glossary of Terms article.
The following is an example of a Billing Summary email that a departmental account representative might receive. Detailed explanations of the terminology are available in our Glossary of Terms article.

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