Skip to main content

Cornell University

EZ-Backup Problem: TSM Java Client Displays Blank Window

This article applies to: EZ-Backup

User Experience

Linux user starts TSM Java GUI client (dsmj) and sees either a blank window or a partially-completed window with little or no information displayed.

How to Solve this Problem

The TSM Java GUI client (dsmj) isn't using the correct distribution of Java. Linux distributions commonly come with the GNU Java, which isn't supported with dsmj.

To verify, run "java -version" to determine what distribution of Java is in place.  If it is "GNU Java" then either the IBM or Sun Java distribution should be installed and used.


To share feedback about this page or request support, log in with your NetID

At Cornell we value your privacy. To view
our university's privacy practices, including
information use and third parties, visit University Privacy.