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Zoom Problem: "You cannot log into your Zoom account using this method"

This article applies to: Zoom


When trying to log into Zoom, you may see an error message, "You cannot log into your Zoom account using this method. Contact your IT administrator for instructions. (2,025)"

This occurs when trying to sign into Cornell Zoom using Google authentication or some type of authentication other than Cornell's.

Sign in to Cornell Zoom on the web, using your Cornell NetID and password in CUWebLogin as you normally would.

Log in to the Zoom app.

About this Article

Last updated: 

Tuesday, April 7, 2020 - 7:41am

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