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Zoom Problem: "You cannot log into your Zoom account using this method"

When trying to log into Zoom, you may see an error message, "You cannot log into your Zoom account using this method. Contact your IT administrator for instructions. (2,025)"

This article applies to: Zoom

This occurs when trying to sign into Cornell Zoom using Google authentication or some type of authentication other than Cornell's.

Sign in to Cornell Zoom on the web, using your Cornell NetID and password in CUWebLogin as you normally would.


To share feedback about this page or request support, log in with your NetID

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