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Cornell Zoom Accounts vs. Personal Zoom Accounts

Zoom users should be aware of the important distinction between Cornell-authenticated Zoom accounts (that is, those created through the Cornell Zoom web site or the Canvas platform) and personal Zoom accounts that were created using the person’s Cornell email address when signing up at the corporate Zoom website (

This article applies to: Zoom

Cornell Zoom user accounts are recognized when you login using Cornell's Single Sign On through the Cornell Zoom website or using the "cornell" domain when signing in through the desktop application.

The following groups of Cornell users are eligible for Cornell Zoom accounts: Faculty, Students, Trustees, Staff, and some contract employees.

Alumni, retirees, and former postdocs are not eligible for Cornell Zoom licensing unless they also fall into one of the above groups.

When using an authenticated Cornell Zoom account, the user:

  • Will not be placed into the Guest Waiting Room 
  • Will not be flagged as a Guest user in the participant list that the meeting host sees
Members of the Cornell community who are eligible for Cornell Zoom accounts but currently are using personal accounts for Cornell Zoom meetings and webinar should switch their personal accounts by following the steps at Switch Zoom Account from to


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