Windows
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It is possible to include certain files and exclude others from backup using include/exclude rules. This article covers excluding files. We have a similar article on how to include files for backup.
Start up the TSM Backup Client (From the Start Menu, select Programs, then Tivoli Storage Manager, then Backup Archive GUI).
If prompted to Login into a TSM server, check that the User id field shows your EZ-Backup Node Name, then enter your current password, and click Login.
When the GUI opens…
User Experience
Attempts to start TSM Scheduler service fail, with following messages written to the TSM Scheduler Log:
MM/DD/YYYY hh:mm:ss ANS0299E Scheduler cannot be started manually because the value of MANAGEDSERVICES option is SCHEDULE.
MM/DD/YYYY hh:mm:ss Scheduler has been stopped.
User Experience
When attempting to restore files on a Windows 7 system using the TSM GUI Client, you
find no files in the “My Documents” folder shown in the TSM GUI Client; OR
can't find the “My Music”/“My Pictures”/“My Video” folders in the TSM GUI client
How to Solve this…
CIT changed (December 2020) the update process to make delivering updates to software and operating systems less intrusive to individual users’ computer use and to eliminate the inconvenience and possible content loss that could result from forced system restarts.
With the revised process, IT…
The PrinterLogic browser extension should install automatically. You do not need to follow the steps on this page unless you see an alert telling you that the extension is not installed.
Firefox
At the Install Firefox Extension prompt, click Install.
Office 365 Applications and Mobile Apps
You will rarely, if ever, need to authenticate with Two-Step Login when you use an app on your computer or mobile device to access Office 365. You might be prompted when you install a fresh copy of the software.
When updates are available, a small DellCommandUpdate dialog box will appear near your task bar.
You also have the option to run this utility manually.
CIT strongly recommends:
OneDrive, part of your Cornell faculty, student, or staff Microsoft account, provides cloud storage for all your important documents, connected with the Microsoft apps many of us use every day. Your files are protected from the risk of damage to your devices, and they’re available anytime through…
BitLocker is a feature of Windows that encrypts your data to keep it safe from unauthorized access. Using BitLocker Whole Disk Encryption (WDE), your entire disk is encrypted.
Please consult your security liaison or your local technical support provider before enabling this feature on any…
Keep Zoom meetings and webinars private and safe from unwanted attendees and Zoombombing and learn about Strategies to Block AI Bots from Zoom Sessions.
Zoom is provided free of charge for current faculty, staff, students, and affiliates at all Cornell campuses.
Cornell Students, Faculty, Staff, and Affiliates
Use Eduroam for secure wi-fi connection on campus. (You must use eduroam to comply with Policy 5.10, Information Security.)
Skillsoft provides thousands of courses, videos, ebooks, and audiobooks at no fee for active Cornell students, faculty, and staff. Topics include Career Development, IT Skills, Analyst Research, Business Skills, Compliance, Engineering, Government, Well-being, Certification, and more.
You can…
On Wednesday, June 5, 2024, Cisco AnyConnect VPN (also known as CUVPN) will be updated. Cisco is making a name and icon change that could cause confusion. Learn more about the key differences and what to expect.
Two-Step Login is required for all users to authenticate to the CU VPN.
Endpoint Protection software protects your computer from viruses and other malicious software and can help contain threats.
BeyondTrust Remote Support (formerly known as Bomgar) is Cornell's remote assistance tool. Remote assistance allows a Cornell technical support provider (TSP) to access an end-user's computer in order to resolve a problem without having to talk the user through often elaborate or…
Outlook for Windows is an email and calendar application used by Cornell faculty, staff, and graduate and professional students. It is one of the applications in Microsoft Office.
Outlook for Windows is free for faculty, staff, and students; see the download link in the right column.
Longview is used by Cornell finance staff with budget oversight responsibilities for development, analysis, and forecasting of the operating, trustee, and capital budgets at Cornell.
The system is fed data from KFS and Workday five days per week. This ensures the system contains the most…
Shared File Services (SFS) provide file storage which enables sharing of files between groups of users and computers.