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Cornell University

IT Service Group (ITSG)

IT@Cornell comprises two university-structured groups, encompassing almost all of the approximately 700 campus IT employees. The central IT organization, Cornell Information Technologies (CIT), focuses on providing central services, infrastructure, and enterprise services. The IT Service Group (ITSG) directors provide customized services to colleges and units. The two groups shape IT strategy and priorities through collaboration, goal setting, and IT governance.

The ITSG is led by three co-chairs -- with two representatives from distributed units and one from CIT. The co-chairs serve staggered three-year terms. Responsibilities include:

  • Overseeing the ITSG’s critical role in reviewing and prioritizing IT projects through the governance process
  • Guiding the ITSG’s strategic direction and facilitate collaboration among the distributed IT units and with CIT
  • Leading the ITSG’s annual goal-setting process and ensure alignment with university priorities
  • Serving as liaisons on the Chief Information Officer’s leadership team
UnitIT DirectorITSG Contact
Agriculture and Life SciencesChris HufnagelGet CALS IT support
Alumni Affairs and DevelopmentDebbi Kruszewski-WarnerGet AAD IT support
Architecture, Art, and PlanningAndre HafnerGet AAP IT support
Arts and SciencesFrank StricklandGet A&S IT support
Budget and Planning - Member of CITSGMark WheelerGet support
Central IT (Cornell Information Technologies) - Deputy CIO
CIT co-chair (2025-2027)
Sarah ChristenGet support
Central IT (Cornell Information Technologies)- Member of CITSGShari SproleGet support
Central IT Service Group (CITSG)Shari SproleGet CITSG IT support
Continuing Education - Member of CITSGGraham DobsonGet support
Division of Financial Services - Member of CITSGTBDGet support
eCornellPrabhakaran NagarajanGet support
Engineering; Cornell Bowers College of Computing and Information Science; Cornell TechScott YoestGet COECIS IT support
Facilities and Campus Services - Member of CITSGRhea GibsonGet support
Human EcologyRandi RainbowGet CHE IT support
Human Resources - Member of CITSGSeth BrahlerGet support
Industrial and Labor RelationsJeff BishopGet ILR IT support
International Programs — Office of the Vice Provost for International Affairs, Global Learning, and Einaudi Center for International Studies - Member of CITSGMelanie MarkusicGet support
Johnson College of Business
Distributed IT co-chair (2025-2026)
Laura LandphairGet JCB IT support
Law SchoolMike BakerGet Law IT support
LibraryDebra HowellGet support
Public Safety
Distributed IT co-chair (2025-2028)
Ashley PerceyGet support
Research AdministrationZach JacquesGet support
Research CenterJames VanEeGet support
Student and Campus LifeDon SeveyGet SSIT support
University RelationsZac DoobGet support
Veterinary MedicineRon SecciaGet CVM IT support
Weill Cornell MedicineJohn RuffingGet WCM IT support

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