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Setting Group Permissions for Ticket Types or Project Types

This article applies to: TeamDynamix

TDX Application Administrators can limit who can — or cannot — use a specific Type in a TeamDynamix Ticketing application or Project by associating groups with that Type. 

  1. Open the ticket Administration view.
  2. From the menu on the left-hand side, select Types.
  3. Click on a Type.
    1. You can also add a Type at this step if you need to by selecting the +New button.
  4. Click on the Groups tab.
  5. Choose the group affected in the Associate Groups field. To select multiple groups, hold down the CTRL or CMD key.
  6. Select the viewing restrictions under the Type Permission field.
    1. To allow specific groups to use a Type choose: Allow ONLY the associated groups below to use this type.
    2. To prevent specific groups from using a Type choose: Allow all individuals to use this type EXCEPT the associated groups below.
    3. Note: Leaving this field with no restrictions allows the Type to be viewed by all users in the application.
  7. Click Save.

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