Knowledge Base Article Review Notifications
This article applies to: TeamDynamix
Knowledge Base articles can send notification reminders to their owners about upcoming review dates in production environments. This can be changed within the article settings.
Change Upcoming Review Date
This assumes you are logged in to TeamDynamix and you have navigated to the article that you want to set a review date on.
1. Select
from the menu on the right side of the page.2. Select
from the ribbon beneath the article's name.3. Scroll down to Next Review Date.
4. Enter a date for when you want the next review to be done.
5. Select the box next to
if you want the owner to receive a notification.Change Interval for Reminder Notifications
Admin users can set the interval at which these reminder notifications will be sent. The default interval is set at 14 days before the review date.
1. Log in to TeamDynamix
2. Select the
next to your name in the upper right corner of the page.3. Select
.4. Select
from the menu on the left side of the page.5. Select Knowledge Base Settings will display in the right panel.
from the menu on the left side of the page.6. Scroll down to find the
field, then change the interval as desired and click .
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