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Cornell University

Problem Using Google Transfer Your Content Feature


When trying to use Google's Transfer Your Content feature, you receive the message

"Transfer Your Content is only available to authorized G Suite for Education Accounts.
Please contact your administrator, or sign in with another Google Account."


This error is caused when you are logged into more than one Google account. Log out of all Google accounts, then log into your Cornell account as the first or only Google account. You should be able to use Transfer then.

CIT also recommends VaultMe, a paid service, as an alternative to Google Takeout/Transfer that gives people a much better experience.


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