CU Printer Down? Who to Contact
This article applies to: CU Print
No CU Print login screen showing?
Contact IT Service Desk (607-255-5500) or cuprint@cornell.edu.
Out of paper/toner?
Ask a nearby staff member first. If no one is around, contact IT Service (607-255-5500) or cuprint@cornell.edu.
Error code displayed?
Contact Toshiba TBS Support directly for fastest service: (800) 727-4264 or Official Customer Self-Service Support | Toshiba Business Solutions. Have the serial number and error code ready. (To find the serial number, locate the label on the printer.)
If you prefer not to call Toshiba, contact the IT Service Desk (607-255-5500) or cuprint@cornell.edu.
Don’t want to give Toshiba your own info?
Provide this info instead:
- Name: CUPrint Support
- Email: cuprint@cornell.edu
- Phone: (607) 255-3796
Anything else?
Contact IT Service Desk (607-255-5500) or cuprint@cornell.edu.
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