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Switch from Zoom's Plug-in for Outlook to Microsoft's Outlook Zoom Add-in

Microsoft and Apple have announced that, starting sometime in May 2021, their support for the legacy Zoom Plug-in for Outlook will stop. Cornell users who schedule and manage Zoom meetings using the desktop Outlook Calendar application will want to make sure they have transitioned to using Microsoft's Zoom Add-in for Outlook instead. 

This article applies to: Zoom

Users are strongly encouraged to begin using the Microsoft Add-in now, before Microsoft and Apple stop supporting it. You may also wish to remove it from your system to avoid confusion when the plug-in stops working in May 2021.

Zoom session settings and details created with the legacy Zoom plug-in cannot be edited with the new Microsoft add-in.
If you need to make changes to a Zoom meeting that you scheduled with the legacy Zoom plug-in, you should delete the old meeting and reschedule it using the new add-in. Meetings created with the legacy plug-in that do not need to be edited or updated will not be affected by the switch.

How to Tell the New Outlook Add-in from the Legacy Zoom Plug-in

New Outlook Add-in for Zoom

The new Microsoft Zoom Add-in for Outlook appears toward the right side of the menu ribbon when you are creating or editing a calendar event. This feature should be present for all Cornell users.

In Outlook, the new Zoom add-in buttons are located toward the right end of the menu in a section titled Zoom and are identified by a blue plus sign in a rounded square to Add meetings, and a blue gear icon for Settings.

To use the Outlook Add-in for Zoom, when you want to add a Zoom meeting to an Outlook calendar meeting, you should click Add a Zoom Meeting (plus icon). To update the details of a previously scheduled Zoom meeting, click Settings (gear icon).

Legacy Zoom Plug-in for Outlook (Obsolete)

If you still have the legacy Zoom plug-in installed, it will appear toward the left end of the menu ribbon.

It is recommended you remove the legacy Zoom Plug-in for Outlook to avoid confusion when Microsoft and Apple stop supporting it and it no longer works. See the next section for details about how to remove it.

Remove the Zoom Plug-In for Outlook

On Cornell-managed Macs and Windows Computers

Users with managed devices should have the legacy Zoom plug-in removed from their systems for them at a future date. 

Uninstall the Plug-in Manually from a Mac

  1. Close all Office applications.
  2. Open Finder.
  3. Click Applications.
  4. Control-click Zoom Plugin for Outlook and click Move to Trash, or drag it to the Trash. (Be sure not to inadvertently trash!)

Uninstall the Plug-in Manually from a Windows PC

  1. Close all Office applications.
  2. Click the Start menu.
  3. Start typing Apps and features, then click Apps & features when it shows up in the results.
  4.  In the list of Apps & features, find Zoom Plugin for Outlook. (The name may be followed by a version number.)
  5. Click Zoom Plugin for Outlook, then click Uninstall. (This may require administrative privileges.)

Log In With the Microsoft Zoom Add-in for Outlook

You may occasionally need to sign in to the Microsoft Zoom Add-in for Outlook. This process is similar to signing in to the Cornell Zoom website. 

After clicking Add a New Meeting or Settings in the Zoom section of the New Meeting or New Appointment menu:

  1. At the Sign In panel, click Sign in with SSO.
Do NOT sign in at this step using Email and Password. Use the SSO option.

  1. Next, in the Enter your company domain field, type cornell. Then click Continue.

  2. Sign in to CUWebLogin using your NetID and Password.

  3. Authenticate using Two-Step Login

  4. After you authenticate, you will be returned to your new Outlook meeting or appointment.

If you need assistance beyond the information provided in this page, contact your local IT staff or the IT Service Desk.

About this Article

Last updated: 

Thursday, September 23, 2021 - 3:26pm

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