On Monday, February 9, 2026, Cornell will launch Pathlock Cloud, a new, streamlined solution for PeopleSoft user- and data-access management. Pathlock Cloud will replace the university’s previous user and data request service, Cynergy. 

About Pathlock Cloud

PeopleSoft Production Application SupportContact CIT PeopleSoft SupportEmail CIT PeopleSoft Support at peoplesoft-incid@cornell.edu. This will create a support ticket and alert the PeopleSoft support staff. For critical emergencies only, CIT’s PeopleSoft On-Call Support can be…